Subject: Re: Order #600908532 // Sku :JRT-JK805550-90 // Jikel - Minos 2-in-1 Swing & Rocker - Grey // Defective
From: Yaser Mosanna <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 12 Jul 2020 18:15:51 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please confirm if you have received the replacement part?

Regards,
Yaser Mosanna

On Thu, Jul 9, 2020, 11:43 AM <[email-masked]> wrote:

> Well noted.
>
>
>
> Regards,
>
> Yaser Mosanna
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 9, 2020 11:40 AM
> *To:* Yaser Mosanna <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600908532 // Sku :JRT-JK805550-90 // Jikel - Minos
> 2-in-1 Swing & Rocker - Grey // Defective
>
>
>
> Dear Yaser,
>
>
>
> Please indicate my name and sales orders, thank you.
>
>
>
> Regards,
>
>
>
> On Thu, Jul 9, 2020 at 11:35 AM <[email-masked]> wrote:
>
> Alright Denmark.
>
>
>
> We will give the replacement part on Saturday, and you can ship it to
> customer.
>
>
>
> Please advise, what should we mark on the carton?
>
>
>
> Regards,
>
> Yaser Mosanna
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 9, 2020 11:31 AM
> *To:* Yaser Mosanna <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600908532 // Sku :JRT-JK805550-90 // Jikel - Minos
> 2-in-1 Swing & Rocker - Grey // Defective
>
>
>
> Dear Yaser,
>
>
>
> Please see the below.
>
>
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jul 9, 2020 at 11:25 AM <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> I believe the customer is in KSA, and the electrical part is not working
> properly.
>
>
>
> If that is the case, I will give the spare part for the electrical
> machine, and you can ship it to the customer.
>
>
>
> Regards,
>
> Yaser Mosanna
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 9, 2020 11:18 AM
> *To:* Yaser Mosanna <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600908532 // Sku :JRT-JK805550-90 // Jikel - Minos
> 2-in-1 Swing & Rocker - Grey // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Customer comments : Item not properly working
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>