Subject: Re: Order #600912287 // Sku :MD-516211015 // Name :Cybex - Priam Seat Lux (ONLY) Limited Edition - Butterfly // DAMAGED
From: Denmark A <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Elena Skryabina <[email-masked]>, Laura Thomson <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Jeno Serenio <[email-masked]>, Mylyn Vega <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Sun, 12 Jul 2020 16:41:06 +0400
List-Id: <ccteam.mumzworld.com>

+Elena Skryabina <[email-masked]> +Laura Thomson
<[email-masked]> Please
assist.

Regards,
Den mark

On Sun, Jul 12, 2020 at 4:38 PM Mohamed Magdy <[email-masked]> wrote:

> Please we need to check who is the assigned BD for Cybex?
>
> Thanks
>
> On Sun, Jul 12, 2020 at 4:33 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>> What do advise the customer.  Customer order delivered 2 nd July
>> should we collect the entire item?
>>
>> Regards,
>> Alina
>>
>> On Thu, Jul 9, 2020 at 2:08 PM Denmark A <[email-masked]> wrote:
>>
>>> @Alina D'Souza <[email-masked]> Please assist mapyr vendor no
>>> longer handling cybex please refer to the link below.
>>>
>>>
>>> https://cybex-online.com/en-us/contact
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, Jul 9, 2020 at 12:43 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Any update on this?
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Wed, Jul 8, 2020 at 1:22 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Customer wants to keep the stroller only wants the replace these
>>>>> buttons to the ones which won't fall off.
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Wed, Jul 8, 2020 at 11:40 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>> Also find the sales invoice for your reference.
>>>>>>
>>>>>>
>>>>>> Return Reason:doesnt_work_or_defective
>>>>>> Comments :pushbuttons on the side of the leg support were not
>>>>>> attached and came off and are loose when i'm trying to attach them
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>
>
> --
>
>