Subject: Re: Order #600912287 VENDOR COMMUNICATE
From: Hyacinth Joyce <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sun, 12 Jul 2020 16:19:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up and is very upset about the delay.

Kindly update.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 12 Jul 2020 at 09:20, Mohamed Magdy <[email-masked]> wrote:

> what is the update here
> +Abdelmohsen basha <[email-masked]>
>
> On Thu, Jul 9, 2020 at 8:56 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> is it done here or not?
>>
>> On Wed, Jul 8, 2020 at 11:40 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Mohamed,
>>>
>>> Communicated already to the vendor without the physical item.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jul 8, 2020 at 11:30 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Denmark A <[email-masked]> ...What is the update here?
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 4:47 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>> Advise on below, do you need to collect the entire item so can we
>>>>> replace
>>>>>
>>>>> Order #600912287
>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600912287>
>>>>>
>>>>> Products Details
>>>>> Sku :MD-516211015
>>>>> Name :Cybex - Priam Seat Lux (ONLY) Limited Edition - Butterfly
>>>>> Date Placed :2020-06-30 19:08:59
>>>>> Date Shipped :2020-07-01 17:39:20
>>>>> Qty Ordered :1.0000
>>>>> Amount :0
>>>>> Shipping Country:United Arab Emirates
>>>>>
>>>>> Return Reason:doesnt_work_or_defective
>>>>> Comments :pushbuttons on the side of the leg support were not attached
>>>>> and came off and are loose when i'm trying to attach them
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>
>> --
>>
>>
>
> --
>
>