Subject: RE: Order #600907336 // Sku :YGT-MLP-GREY-UK // Name :Pabobo Lumilove Penguin With Music - Grey // Defective
From: Jeno Serenio <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Sun, 12 Jul 2020 11:12:20 +0000
List-Id: <ccteam.mumzworld.com>

Dear Den Mark,

Good afternoon.

Thank you for sharing this asftersales issue.

We will advise you once we verified the item physically.

Grateful if you could provide us your customer receipt of this Pabobo.

We look forward to hear from you.

Wishing you good day.

Kind regards,

Jeno Serenio
Sales Coordinator

UAE weekend: Friday and Saturday

JENO SERENIO
SALES COORDINATOR

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212

[email-masked]<mailto:[email-masked]> •  MAPYR.COM<http://www.mapyr.com/>

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From: Denmark A <[email-masked]>
Sent: Sunday, July 12, 2020 2:30 PM
To: Jeno Serenio <[email-masked]>; Mylyn Vega <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Order #600907336 // Sku :YGT-MLP-GREY-UK // Name :Pabobo Lumilove Penguin With Music - Grey // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation and assessment.

Return Reason:doesnt_work_or_defective
Comments :The light doesn’t work. Even after being completely charged, the autonomy is very low (one or 2 hours instead of 11).

We appreciate your support in this matter, Thank you.

Regards,
Den mark