Subject: Re: delayed order 200289552
From: Samiya Sheikh <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Asad <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Alaa Musa <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Radwa Ali <[email-masked]>
Date: Sun, 12 Jul 2020 12:02:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly update the status of this shipment urgently. Customer is following up

Regards

On Mon, Jul 6, 2020 at 5:55 PM Radwa Ali <[email-masked]> wrote:

> Hi Zubair,
> Please cancel the order , she wants to get refunded ASAP.
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Tue, Jun 30, 2020 at 4:36 PM Alaa Musa <[email-masked]> wrote:
>
>> Dear team,
>>
>> This is an MCI complaint ,please dispatch as soon as possible as the
>> value of the order is 1750 AED. If we are unable to ship please inform me
>> to arrange a refund and close the case with the MCI.
>>
>> Regards,
>> Alaa
>>
>>
>> On Mon, 8 Jun 2020 at 12:40, Sara Abdelnabi <[email-masked]>
>> wrote:
>>
>>> hello team,
>>>
>>> CST 200289552 ordered since April, upon checking imile: Your order is Pending to receive from
>>> [Mumzworld],
>>> Saee: Label Created
>>>
>>> iMile-KSA:: 606022054933 Saee-KSA:: OS01655235KS
>>>
>>> please transfer items to be shipped by DHL per request of the customer
>>> and ensure urgent delivery.
>>>
>>>