Subject: RE: Order #600877278 Name :Kidkraft - Ainsley Outdoor Swing Set / Playset
From: "Nessy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'Arif Farooq'" <[email-masked]>
Cc: "'Alina D'Souza'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>
Date: Sun, 12 Jul 2020 11:50:49 +0400
List-Id: <ccteam.mumzworld.com>

This is done. Please find attached DN’s for your reference.

Thanks!

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

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 <http://www.desertbeat.com/> 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Sunday, July 12, 2020 11:27 AM
To: Nessy; Arif Farooq
Cc: Alina D'Souza; Abdelmohsen basha; customer care; Mohamed Magdy
Subject: Re: Order #600877278 Name :Kidkraft - Ainsley Outdoor Swing Set / Playset

Dear Nessy and Arif, 

Please send someone to reinstall the item to the below customer address. 

 

Regards, 

Den mark 

 

On Sun, Jul 12, 2020 at 11:15 AM Mohamed Magdy <[email-masked] <mailto:[email-masked]> > wrote:

are we done here?

 

 

On Thu, Jul 9, 2020 at 10:25 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mohamed,

Communicated already. 

Regards, 

Den mark 

On Thu, Jul 9, 2020 at 9:52 AM Mohamed Magdy <[email-masked] <mailto:[email-masked]> > wrote:

@Denmark A <mailto:[email-masked]>  ....Please communicate with the vendor the soonest and close this case

+Abdelmohsen basha <mailto:[email-masked]>  

On Wed, Jul 8, 2020 at 2:50 PM Alina D'Souza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Please update if collection required or someone can assist in repair

Order  <https://mumzworldhelp.zendesk.com/agent/tickets/600877278> #600877278

Products Details 
Sku :DBT-0040 
Name :Kidkraft - Ainsley Outdoor Swing Set / Playset 
Date Placed :2020-05-31 18:03:56 
Date Shipped :2020-06-09 13:31:13 
Qty Ordered :1.0000 
Amount :1713.33 
Shipping Country:United Arab Emirates

Return Reason:doesnt_work_or_defective 
Comments :Hi. Item installed incorrectly and now Seems ready to break when child swings.

Regards,

Alina

 

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