Subject: FW: 1Z289F8W6755478995 / 1Z289F8W6757219001 DAMAGED
From: "chantelle.cardozo via customer care" <[email-masked]>
To: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>
Date: Sun, 12 Jul 2020 06:37:46 +0000
List-Id: <ccteam.mumzworld.com>

Dear Ronald,

The subject shipment was damaged in transit, This particular package was damaged due to insufficient packaging.

Further to this I urge you to please understand that we at UPS strongly recommend that all packaging for shipments that are being exported or imported; needs to be done professionally in order to eliminate the chances of damage and/or total loss.

Again, i apologize for any inconvenience that has been caused to you , I assure you of our continued support for all your future shipments

Best Regards
________________________________

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf L.L.C

Al Hareb Building, Al Quoz Area

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

From: Thodika Shameem (TGC8FQS)
Sent: Saturday, July 11, 2020 1:03 PM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]>
Cc: Moinuddin Khaja (WDQ6BMN) <[email-masked]>; Khurshidahmad Akbarbutt (BDR2NWP) <[email-masked]>; Muraleedharan Nair Arjun (XTB7MDD) <[email-masked]>; Nooremoochi Muneer (TBB7YDW) <[email-masked]>; Mohammed Abdul Aleem Ammar (QRH8PYZ) <[email-masked]>; Al-Kulagi Naif (EUR6AKN) <[email-masked]>; Iqbal Javed (FLS0FGS) <[email-masked]>
Subject: 1Z289F8W6755478995 / 1Z289F8W6757219001 DAMAGED

Dear Chantelle,

The subject shipment we have received in damaged condition, please find the attached pictures and advice.

Please Note that this is multiple shipments and only one shipment is got damaged,
from those items only the below item is damaged and carton, please advise we can repack with new carton and deliver the shipment?

Rgds,

Shameem
Deliver Information  E - Commerce - WP
Kingdom of Saudi Arabia

P.O. Box 23576
Jeddah 21436
Kingdom of Saudi Arabia
Tel: +966 920005020 Ext 134
Customer Service: 92000 2555
Email: [email-masked]<mailto:[email-masked]>
www.ups.com<http://www.ups.com/>

EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for UPS.
Decision GreenSM - Consider the environment before printing this e-mail
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