Subject: Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
From: Samiya Sheikh <[email-masked]>
To: [email-masked], [email-masked]
Cc: Alaa Musa <[email-masked]>, Anas nazzal <[email-masked]>, Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Pankaj Mahey <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Sun, 12 Jul 2020 10:18:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

We requested for an urgent delivery multiple time, if its not possible to
deliver in dawadmi, please deliver to the following address in Riyadh.

Riyadh -  rimal area - abdulkareem yousif alalnsari street - house no 7116.

Regards

On Thu, Jul 9, 2020 at 10:07 AM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Team,
>
> Please note that the customer is following up daily on the delivery,
>
> Kindly advise the exact date for delivery
>
> On Mon, Jul 6, 2020 at 1:44 PM chantelle.cardozo via customer care <
> [email-masked]> wrote:
>
>>
>>
>> Ammar,
>>
>>
>>
>> I need your support for this delivery
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best Regards
>>
>>
>>
>>
>>
>> *Chantelle Cardozo*
>>
>> Preferred Customer Associate
>>
>>
>>
>> *UPS Gulf LLC *
>>
>> Al Moosa Tower 2, 25 Floor
>>
>> Sheikh Zayed Road, P.O. Box 26026
>>
>> Dubai, United Arab Emirates
>>
>> Tel +971 4 3815278
>>
>> Mobile 00971561770264
>>
>> Fax +971 4 3390835
>>
>> [email-masked]
>>
>>
>>
>> *Existing UPS rates will be revised effective 01 January 2020. For more
>> information on the annual General Rate Increase (GRI) applicable to your
>> account, please contact your Account Manager or call UPS Customer Service
>> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
>> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
>> 29th December 2019. *
>>
>>
>>
>> *From:* Alaa Musa [mailto:[email-masked]]
>> *Sent:* Monday, July 6, 2020 1:06 PM
>> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>;
>> Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]>
>> *Cc:* Anas nazzal <[email-masked]>; Ahmed Irfan <[email-masked]>;
>> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
>> [email-masked]>; Pankaj Mahey <[email-masked]>; lastmile <
>> [email-masked]>; customer care <[email-masked]>; KSA
>> Lastmile <[email-masked]>
>> *Subject:* Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
>>
>>
>>
>> Hi Chantelle and team,
>>
>>
>>
>> What is the update here, the customer is calling on a daily basis to
>> follow up with regards to the delivery of 1Z289F8W6756634126.
>>
>>
>>
>> Please ensure this is delivered this week.
>>
>>
>>
>> Regards,
>>
>> Alaa
>>
>>
>>
>>
>>
>> On Wed, 1 Jul 2020 at 10:54, chantelle.cardozo via customer care <
>> [email-masked]> wrote:
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Kind reminder
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best Regards
>>
>>
>>
>>
>>
>> *Chantelle Cardozo*
>>
>> Preferred Customer Associate
>>
>>
>>
>> *UPS Gulf LLC *
>>
>> Al Moosa Tower 2, 25 Floor
>>
>> Sheikh Zayed Road, P.O. Box 26026
>>
>> Dubai, United Arab Emirates
>>
>> Tel +971 4 3815278
>>
>> Mobile 00971561770264
>>
>> Fax +971 4 3390835
>>
>> [email-masked]
>>
>>
>>
>> *Existing UPS rates will be revised effective 01 January 2020. For more
>> information on the annual General Rate Increase (GRI) applicable to your
>> account, please contact your Account Manager or call UPS Customer Service
>> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
>> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
>> 29th December 2019. *
>>
>>
>>
>> *From:* Anas nazzal [mailto:[email-masked]]
>> *Sent:* Sunday, June 28, 2020 4:23 PM
>> *To:* Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]>
>> *Cc:* Ahmed Irfan <[email-masked]>; Cardozo Chantelle (EUR6CTC) <
>> [email-masked]>; Zubair Wahid <[email-masked]>;
>> Hussain Firoz Miyagamwala <[email-masked]>; Pankaj Mahey <
>> [email-masked]>; lastmile <[email-masked]>; customer care <
>> [email-masked]>; KSA Lastmile <[email-masked]>
>> *Subject:* Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
>>
>>
>>
>> Dear Team,
>>
>>
>>
>> Kindly do the needful and make sure that the order will be delivered to
>> the customer next week.
>>
>>
>>
>> Best regards
>>
>> Anas Nazzal
>>
>>
>>
>>
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!NJETU4VK9-c9OWM_GApKRFfnn5S4_HGlQffaIObKYJF-PNdaNVwyQzHICHatlLbt-sVzv_8PKw$>
>>
>> Virus-free. www.avast.com
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!NJETU4VK9-c9OWM_GApKRFfnn5S4_HGlQffaIObKYJF-PNdaNVwyQzHICHatlLbt-sVzv_8PKw$>
>>
>>
>>
>> On Sun, Jun 28, 2020 at 4:17 PM <[email-masked]> wrote:
>>
>> Dears,
>>
>> Cnne in remote area AD DUWADIMI we have only weekly one trip to that area
>> will check with next schedule,
>>
>>
>>
>>
>>
>> *From:* Anas nazzal [mailto:[email-masked]]
>> *Sent:* Sunday, June 28, 2020 1:00 PM
>> *To:* Ahmed Irfan <[email-masked]>
>> *Cc:* Cardozo Chantelle (EUR6CTC) <[email-masked]>;
>> Unnikrishnan Nair Vinil (PMY3CKS) <[email-masked]>; Zubair
>> Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
>> [email-masked]>; Pankaj Mahey <[email-masked]>; lastmile <
>> [email-masked]>; customer care <[email-masked]>; KSA
>> Lastmile <[email-masked]>
>> *Subject:* Re: [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
>>
>>
>>
>> Dear Ahmed,
>>
>>
>>
>> Kindly note that the customer called to inform that no delivery was done
>> so far.
>>
>>
>>
>> Best regards,
>>
>> Anas Nazzal
>>
>>
>>
>>
>>
>>
>>
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>> Virus-free. www.avast.com
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>>
>>
>> On Sun, Jun 28, 2020 at 1:54 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi Anas,
>>
>>
>>
>> The order has been delivered as per Naqel team.
>>
>>
>>
>> On Sun, Jun 28, 2020 at 10:33 AM Anas nazzal <[email-masked]> wrote:
>>
>> Dear Team,
>>
>>
>>
>> Kindly arrange an urgent delivery to the below customer as she keeps
>> calling to follow up.
>>
>>
>>
>> Best regards,
>>
>> Anas Nazzal
>>
>>
>>
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>> Virus-free. www.avast.com
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>>
>>
>> On Wed, Jun 24, 2020 at 10:50 AM chantelle.cardozo via customer care <
>> [email-masked]> wrote:
>>
>>
>>
>>
>>
>> Dear Mahey,
>>
>>
>>
>>
>>
>> For Dwawadmi area we have only once a week  service, will arrange with
>> next schedule.  ( remote area)
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>   Best Regards
>>
>>
>>
>>
>>
>> *Chantelle Cardozo*
>>
>> Preferred Customer Associate
>>
>>
>>
>> *UPS Gulf LLC *
>>
>> Al Moosa Tower 2, 25 Floor
>>
>> Sheikh Zayed Road, P.O. Box 26026
>>
>> Dubai, United Arab Emirates
>>
>> Tel +971 4 3815278
>>
>> Mobile 00971561770264
>>
>> Fax +971 4 3390835
>>
>> [email-masked]
>>
>>
>>
>> *Existing UPS rates will be revised effective 01 January 2020. For more
>> information on the annual General Rate Increase (GRI) applicable to your
>> account, please contact your Account Manager or call UPS Customer Service
>> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
>> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
>> 29th December 2019. *
>>
>>
>>
>> *From:* Pankaj Mahey [mailto:[email-masked]]
>> *Sent:* Wednesday, June 24, 2020 6:09 AM
>> *To:* Cardozo Chantelle (EUR6CTC) <[email-masked]>;
>> Uae Cs (BMM5DBK) <[email-masked]>; lastmile <[email-masked]>;
>> customer care <[email-masked]>
>> *Subject:* [EXTERNAL] 200294508 1Z289F8W6756634126 Courier Followup
>>
>>
>>
>> CAUTION! This email originated outside of the organization. Please do not
>> open attachments or click links from an unknown or suspicious origin.
>> ------------------------------
>>
>> Dear Team,
>>
>>
>>
>> Please Arrange delivery ASAP,
>>
>>
>>
>> CX following up His/Her Delivery.
>>
>> Kindly Confirm when it will be done.
>>
>>
>>
>> Please do the needful
>>
>>
>>
>>
>>
>>
>> Thank you
>>
>> Pankaj
>>
>>
>>
>>
>>
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>> Virus-free. www.avast.com
>> <https://urldefense.com/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail__;!!AQegZw!KWEjS956-knju-ILG9QHTwy42RdAktzVa8suMOvvBEppjnTHI7rKrodzhm25aTAo4P8$>
>>
>>
>>
>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>