Subject: Re: CRA Not return form ( Road Rider )
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Shajeeb Cheriyath <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Muhammad Ayoub <[email-masked]>, Denmark A <[email-masked]>, Mark Anthony Laraga <[email-masked]>, "[email-masked]" <[email-masked]>, Road Rider <[email-masked]>, customer care <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Shady Elgendy <[email-masked]>, Sagar Khawani <[email-masked]>, "Returns.fc" <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 12 Jul 2020 10:18:03 +0400
List-Id: <ccteam.mumzworld.com>

Dear Magdy,

I just checked with the Finance team right now.

For such cases, Mostafa has to log it in the lost tracker which was shared
by Finance.
Once logged in the tracker confirms me back so that I can receive these
CRAs instantly.

@Mostafa saad <[email-masked]> Please log and confirm back

@Shajeeb Cheriyath <[email-masked]> Let me know if I miss anything
to add.

On Sun, Jul 12, 2020 at 10:10 AM Mohamed Magdy <[email-masked]>
wrote:

> @Hussain Firoz Miyagamwala <[email-masked]> ...FYA
>
> On Sun, Jul 12, 2020 at 9:51 AM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Mohamed
>>
>> We have another email regarding theses CRAs and we already received the
>> mentioned except the below.
>>
>> 1- CRA_AR_RE12602
>>
>> 2- CRA_AR_RE12805
>>
>> We already shared both with shajeeb to proceed the lost
>>
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Sun, Jul 12, 2020 at 9:23 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> @Mostafa saad <[email-masked]> ....What is the update here ?
>>>
>>> On Thu, Jul 9, 2020 at 9:45 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Mostafa saad <[email-masked]> ...Please add the CRAs that
>>>> need to be processed.
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> ....Please proceed
>>>> after mostafa's update
>>>>
>>>> On Wed, Jul 8, 2020 at 12:16 PM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> any update on this?
>>>>>
>>>>> On Tue, Jul 7, 2020 at 2:29 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Mark Anthony Laraga <[email-masked]> @Denmark A
>>>>>> <[email-masked]>  I update the rest of all these orders as
>>>>>> lost on the sheet kindly coles the CRA and refund the customer
>>>>>>
>>>>>>
>>>>>> @Shajeeb Cheriyath <[email-masked]>  Updated on the lost
>>>>>> sheet
>>>>>>
>>>>>> Regards
>>>>>> Mostafa Saad
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jul 7, 2020 at 1:36 PM Muhammad Ayoub <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear team,
>>>>>>>
>>>>>>> We are investigating all CRA's with the drivers, and customers,
>>>>>>> kindly let us clear by today.
>>>>>>>
>>>>>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> *From:* Mark Anthony Laraga <[email-masked]>
>>>>>>> *Sent:* Tuesday, July 7, 2020 12:03:13 PM
>>>>>>> *To:* Mohamed Magdy <[email-masked]>
>>>>>>> *Cc:* Mostafa saad <[email-masked]>; Denmark A <
>>>>>>> [email-masked]>; [email-masked] <
>>>>>>> [email-masked]>; Road Rider <[email-masked]>;
>>>>>>> customer care <[email-masked]>; Muhammad Ayoub <
>>>>>>> [email-masked]>; Hafiz Abdul Ghaffar <[email-masked]>;
>>>>>>> Shady Elgendy <[email-masked]>; Sagar Khawani <
>>>>>>> [email-masked]>; Shajeeb Cheriyath <[email-masked]>;
>>>>>>> Returns.fc <[email-masked]>; Eugene Mugisa <
>>>>>>> [email-masked]>
>>>>>>> *Subject:* Re: CRA Not return form ( Road Rider )
>>>>>>>
>>>>>>> Hi Mohamed,
>>>>>>>
>>>>>>> Regarding this CRA_AR_RE12708 we send an email to outbound to check
>>>>>>> this order missing parts.
>>>>>>>
>>>>>>> Best,
>>>>>>> Mark.
>>>>>>>
>>>>>>> On Tue, Jul 7, 2020 at 11:04 AM Eugene Mugisa <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> @Road Rider <[email-masked]>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please share your proof of return for these items otherwise they
>>>>>>> will be considered lost as we need to refund these customers.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> You have until end of day to clear this
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Best,
>>>>>>>
>>>>>>> Eugene.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Mostafa saad <[email-masked]>
>>>>>>> *Sent:* Tuesday, July 7, 2020 10:26 AM
>>>>>>> *To:* Denmark A <[email-masked]>; [email-masked]
>>>>>>> *Cc:* Road Rider <[email-masked]>; customer care <
>>>>>>> [email-masked]>; Muhammad Ayoub <[email-masked]>; Hafiz
>>>>>>> Abdul Ghaffar <[email-masked]>; Shady Elgendy <
>>>>>>> [email-masked]>; Mohamed Magdy <[email-masked]>; Eugene
>>>>>>> Mugisa <[email-masked]>; Sagar Khawani <[email-masked]>;
>>>>>>> Shajeeb Cheriyath <[email-masked]>; Returns.fc <
>>>>>>> [email-masked]>; Mark Anthony Laraga <[email-masked]
>>>>>>> >
>>>>>>> *Subject:* Re: CRA Not return form ( Road Rider )
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Deras,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please find the below table with the comment for the rest of the
>>>>>>> above mentioned CRA
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Date
>>>>>>>
>>>>>>> Order Number
>>>>>>>
>>>>>>> CRA Number
>>>>>>>
>>>>>>> status
>>>>>>>
>>>>>>> Driver
>>>>>>>
>>>>>>> Courier
>>>>>>>
>>>>>>> Status2
>>>>>>>
>>>>>>> Status Update
>>>>>>>
>>>>>>> New comment
>>>>>>>
>>>>>>> 6/10/2020
>>>>>>>
>>>>>>> 600883664
>>>>>>>
>>>>>>> CRA_AR_RE12602
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Waqas Aslam
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> Not Updated from Road Rider
>>>>>>>
>>>>>>> 6/14/2020
>>>>>>>
>>>>>>> 600886708
>>>>>>>
>>>>>>> CRA_AR_RE12670
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Ghulam Haider
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> Not Updated from Road Rider
>>>>>>>
>>>>>>> 6/15/2020
>>>>>>>
>>>>>>> 600875759
>>>>>>>
>>>>>>> CRA_AR_RE12708
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Sohail Mushtaq
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Received but has missing slide
>>>>>>>
>>>>>>> Not Updated on the sheet from returns
>>>>>>>
>>>>>>> 6/16/2020
>>>>>>>
>>>>>>> 600855826
>>>>>>>
>>>>>>> CRA_AR_RE12626
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Muhammad Asim
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> Not Updated from Road Rider
>>>>>>>
>>>>>>> 6/18/2020
>>>>>>>
>>>>>>> 600882011
>>>>>>>
>>>>>>> CRA_AR_RE12805
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Saeed Raja
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> Not Updated from Road Rider
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Denmark A <[email-masked]> @Mark Anthony Laraga
>>>>>>> <[email-masked]>  Please update the sheet for the CRA already
>>>>>>> refunded
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @[email-masked] <[email-masked]> @Road Rider
>>>>>>> <[email-masked]> @Muhammad Ayoub <[email-masked]>
>>>>>>> What is the final status for the rest of theses orders
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Mohamed Magdy <[email-masked]> @Eugene Mugisa
>>>>>>> <[email-masked]> Please confirm to update the rest of theses
>>>>>>> CRA as lost on ( Road Rider ) If we didn't receive any update before 12 PM
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 2:18 PM Mostafa saad <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> @Denmark A <[email-masked]>  Please update this order on the
>>>>>>> sheet (  CRA_AR_RE12708  ) I still see it ( Item Collected )
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 12:29 PM Mostafa saad <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Hello Denmark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks for the update but please update the status from ( Item
>>>>>>> Collected to etc )
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Road Rider <[email-masked]> @Muhammad Ayoub
>>>>>>> <[email-masked]> @[email-masked]
>>>>>>> <[email-masked]>  Please check the rest and share your
>>>>>>> feedback.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Mohamed Magdy <[email-masked]> FYI
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 12:27 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Mostafa,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below updates.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Date
>>>>>>>
>>>>>>> Order Number
>>>>>>>
>>>>>>> CRA Number
>>>>>>>
>>>>>>> status
>>>>>>>
>>>>>>> Driver
>>>>>>>
>>>>>>> Courier
>>>>>>>
>>>>>>> Status2
>>>>>>>
>>>>>>> Status Update
>>>>>>>
>>>>>>> 06/10/2020
>>>>>>>
>>>>>>> 600883664
>>>>>>>
>>>>>>> CRA_AR_RE12602
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Waqas Aslam
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> 6/14/2020
>>>>>>>
>>>>>>> 600886708
>>>>>>>
>>>>>>> CRA_AR_RE12670
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Ghulam Haider
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> 6/15/2020
>>>>>>>
>>>>>>> 600875759
>>>>>>>
>>>>>>> CRA_AR_RE12708
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Sohail Mushtaq
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Received but has missing slide
>>>>>>>
>>>>>>> 6/16/2020
>>>>>>>
>>>>>>> 600855826
>>>>>>>
>>>>>>> CRA_AR_RE12626
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Muhammad Asim
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> 6/16/2020
>>>>>>>
>>>>>>> 600878967
>>>>>>>
>>>>>>> CRA_AR_RE12724
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Saeed Raja
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Refunded / Put back to Stock
>>>>>>>
>>>>>>> 6/18/2020
>>>>>>>
>>>>>>> 600882011
>>>>>>>
>>>>>>> CRA_AR_RE12805
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Saeed Raja
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Not yet Received Physically
>>>>>>>
>>>>>>> 6/21/2020
>>>>>>>
>>>>>>> 600888063
>>>>>>>
>>>>>>> CRA_AR_RE12820
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Muhammad Imran
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> Received / For Vendor Communication
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 12:11 PM Mostafa saad <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Hello Adnan
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please confirm here if you returned theses CRA to the WH.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Date*
>>>>>>>
>>>>>>> *Order Number*
>>>>>>>
>>>>>>> *CRA Number*
>>>>>>>
>>>>>>> *status*
>>>>>>>
>>>>>>> *Driver *
>>>>>>>
>>>>>>> *Courier *
>>>>>>>
>>>>>>> *Status2*
>>>>>>>
>>>>>>> 6/10/2020
>>>>>>>
>>>>>>> 600883664
>>>>>>>
>>>>>>> CRA_AR_RE12602
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Waqas Aslam
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/14/2020
>>>>>>>
>>>>>>> 600886708
>>>>>>>
>>>>>>> CRA_AR_RE12670
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Ghulam Haider
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/15/2020
>>>>>>>
>>>>>>> 600875759
>>>>>>>
>>>>>>> CRA_AR_RE12708
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Sohail Mushtaq
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/16/2020
>>>>>>>
>>>>>>> 600855826
>>>>>>>
>>>>>>> CRA_AR_RE12626
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Muhammad Asim
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/16/2020
>>>>>>>
>>>>>>> 600878967
>>>>>>>
>>>>>>> CRA_AR_RE12724
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Saeed Raja
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/18/2020
>>>>>>>
>>>>>>> 600882011
>>>>>>>
>>>>>>> CRA_AR_RE12805
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Saeed Raja
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>> 6/21/2020
>>>>>>>
>>>>>>> 600888063
>>>>>>>
>>>>>>> CRA_AR_RE12820
>>>>>>>
>>>>>>> Succeeded
>>>>>>>
>>>>>>> Muhammad Imran
>>>>>>>
>>>>>>> Road Riders
>>>>>>>
>>>>>>> Item Collected
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> If we didn't receive your feedback for theses orders before 3 PM we
>>>>>>> will proceed them as lost
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Eugene Mugisa <[email-masked]> @Mohamed Magdy
>>>>>>> <[email-masked]> @Shady Elgendy <[email-masked]> FYI
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Denmark A <[email-masked]> @Mark Anthony Laraga
>>>>>>> <[email-masked]>  Please share your feedback also if these
>>>>>>> CRA has been returned to the WH or not.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Mostafa Saad
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>>
>>>
>
> --
>
>