Subject: Re: Extra Item received - 700244424
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: Johannes Jade Pabeca <[email-masked]>, "Outbound.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mohit Caleb <[email-masked]>, Denmark A <[email-masked]>, Customer Care Team <[email-masked]>, Samiya Sheikh <[email-masked]>, Mostafa Said <[email-masked]>
Date: Sun, 12 Jul 2020 09:58:39 +0400
List-Id: <ccteam.mumzworld.com>

Update

This item already collected yesterday and returned to returns team

@Abdelmohsen basha <[email-masked]>

Regards
Mostafa Saad

On Sun, Jul 12, 2020 at 9:56 AM Mostafa saad <[email-masked]>
wrote:

> Noted.
> Regards
> Mostafa Saad
>
>
>
> On Sun, Jul 12, 2020 at 9:02 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Mostafa saad <[email-masked]> ...Since its an extra item no
>> need for CRA creation please proceed with the pickup
>>
>> On Sun, Jul 12, 2020 at 8:25 AM Johannes Jade Pabeca <
>> [email-masked]> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Please always ask @Alina D'Souza <[email-masked]> to create the
>>> CRA for any Extra or Missing item to proceed.   >>>  Is it possible to
>>> create CRA when the item is not even in the order?
>>>
>>> BR
>>>
>>> On Thu, Jul 9, 2020 at 1:57 PM Mostafa Said <[email-masked]>
>>> wrote:
>>>
>>>> @Alina D'Souza <[email-masked]> Could you please collect the
>>>> Extra item?
>>>>
>>>> On Thu, Jul 9, 2020 at 1:51 PM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Mohamed Magdy <[email-masked]>  Its must be created CRA to
>>>>> proceed
>>>>>
>>>>> @Outbound.fc <[email-masked]>  Please always ask @Alina
>>>>> D'Souza <[email-masked]> to create the CRA for any Extra or
>>>>> Missing item to proceed.
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Jul 9, 2020 at 9:34 AM Mohamed Magdy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @mostafa what is the update her?
>>>>>>
>>>>>> On Wed, Jul 8, 2020 at 9:39 AM Mostafa Said <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dears,
>>>>>>>
>>>>>>> After reviewing the packing footage, we packed the order normally
>>>>>>> with the required items nothing more, nothing less.
>>>>>>> and the order was packed in a very good condition.
>>>>>>> @Mostafa saad <[email-masked]> Could you please check
>>>>>>> maybe the customer received 2 packaged with the same AWB? maybe your team
>>>>>>> printed duplicate AWBs.
>>>>>>>
>>>>>>> On Wed, Jul 8, 2020 at 9:19 AM Mohit Caleb <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +Mostafa Said <[email-masked]>
>>>>>>>>
>>>>>>>> Kindly investigate this & if the packer is at mistake issue a
>>>>>>>> warning letter with deduction.
>>>>>>>>
>>>>>>>> Thanks & Regards
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Wed, Jul 8, 2020 at 9:12 AM Mohamed Magdy <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> @Denmark A <[email-masked]> ....FYI
>>>>>>>>>
>>>>>>>>> @Mohit Caleb <[email-masked]> ....Please advise how this
>>>>>>>>> happened?
>>>>>>>>>
>>>>>>>>> On Wed, Jul 8, 2020 at 9:02 AM Johannes Jade Pabeca <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Mostafa and Team,
>>>>>>>>>>
>>>>>>>>>> Pls arrange collection for extra item received ( NUTRIBULLET
>>>>>>>>>> item is not even part of her order )
>>>>>>>>>>
>>>>>>>>>> This must be an error in labelling.
>>>>>>>>>>
>>>>>>>>>> Pls let me know how soon you can arrange so I can send an update
>>>>>>>>>> to the customer
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> *Johannes Jade *
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>> *Johannes Jade *
>>>
>>>
>>
>>
>> --
>>
>>