Subject: Re: CRA Not return form ( Road Rider )
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Muhammad Ayoub <[email-masked]>, Denmark A <[email-masked]>, Mark Anthony Laraga <[email-masked]>, "[email-masked]" <[email-masked]>, Road Rider <[email-masked]>, customer care <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Shady Elgendy <[email-masked]>, Sagar Khawani <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, "Returns.fc" <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 12 Jul 2020 09:50:56 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mohamed

We have another email regarding theses CRAs and we already received the
mentioned except the below.

1- CRA_AR_RE12602

2- CRA_AR_RE12805

We already shared both with shajeeb to proceed the lost

Regards
Mostafa Saad

On Sun, Jul 12, 2020 at 9:23 AM Mohamed Magdy <[email-masked]> wrote:

> @Mostafa saad <[email-masked]> ....What is the update here ?
>
> On Thu, Jul 9, 2020 at 9:45 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Mostafa saad <[email-masked]> ...Please add the CRAs that need
>> to be processed.
>>
>> @Hussain Firoz Miyagamwala <[email-masked]> ....Please proceed
>> after mostafa's update
>>
>> On Wed, Jul 8, 2020 at 12:16 PM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> any update on this?
>>>
>>> On Tue, Jul 7, 2020 at 2:29 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Mark Anthony Laraga <[email-masked]> @Denmark A
>>>> <[email-masked]>  I update the rest of all these orders as lost
>>>> on the sheet kindly coles the CRA and refund the customer
>>>>
>>>>
>>>> @Shajeeb Cheriyath <[email-masked]>  Updated on the lost sheet
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 1:36 PM Muhammad Ayoub <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear team,
>>>>>
>>>>> We are investigating all CRA's with the drivers, and customers,
>>>>> kindly let us clear by today.
>>>>>
>>>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>>>
>>>>> ------------------------------
>>>>> *From:* Mark Anthony Laraga <[email-masked]>
>>>>> *Sent:* Tuesday, July 7, 2020 12:03:13 PM
>>>>> *To:* Mohamed Magdy <[email-masked]>
>>>>> *Cc:* Mostafa saad <[email-masked]>; Denmark A <
>>>>> [email-masked]>; [email-masked] <
>>>>> [email-masked]>; Road Rider <[email-masked]>;
>>>>> customer care <[email-masked]>; Muhammad Ayoub <
>>>>> [email-masked]>; Hafiz Abdul Ghaffar <[email-masked]>;
>>>>> Shady Elgendy <[email-masked]>; Sagar Khawani <
>>>>> [email-masked]>; Shajeeb Cheriyath <[email-masked]>;
>>>>> Returns.fc <[email-masked]>; Eugene Mugisa <
>>>>> [email-masked]>
>>>>> *Subject:* Re: CRA Not return form ( Road Rider )
>>>>>
>>>>> Hi Mohamed,
>>>>>
>>>>> Regarding this CRA_AR_RE12708 we send an email to outbound to check
>>>>> this order missing parts.
>>>>>
>>>>> Best,
>>>>> Mark.
>>>>>
>>>>> On Tue, Jul 7, 2020 at 11:04 AM Eugene Mugisa <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Road Rider <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> Please share your proof of return for these items otherwise they will
>>>>> be considered lost as we need to refund these customers.
>>>>>
>>>>>
>>>>>
>>>>> You have until end of day to clear this
>>>>>
>>>>>
>>>>>
>>>>> Best,
>>>>>
>>>>> Eugene.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mostafa saad <[email-masked]>
>>>>> *Sent:* Tuesday, July 7, 2020 10:26 AM
>>>>> *To:* Denmark A <[email-masked]>; [email-masked]
>>>>> *Cc:* Road Rider <[email-masked]>; customer care <
>>>>> [email-masked]>; Muhammad Ayoub <[email-masked]>; Hafiz
>>>>> Abdul Ghaffar <[email-masked]>; Shady Elgendy <
>>>>> [email-masked]>; Mohamed Magdy <[email-masked]>; Eugene
>>>>> Mugisa <[email-masked]>; Sagar Khawani <[email-masked]>;
>>>>> Shajeeb Cheriyath <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Mark Anthony Laraga <[email-masked]>
>>>>> *Subject:* Re: CRA Not return form ( Road Rider )
>>>>>
>>>>>
>>>>>
>>>>> Deras,
>>>>>
>>>>>
>>>>>
>>>>> Please find the below table with the comment for the rest of the above
>>>>> mentioned CRA
>>>>>
>>>>>
>>>>>
>>>>> Date
>>>>>
>>>>> Order Number
>>>>>
>>>>> CRA Number
>>>>>
>>>>> status
>>>>>
>>>>> Driver
>>>>>
>>>>> Courier
>>>>>
>>>>> Status2
>>>>>
>>>>> Status Update
>>>>>
>>>>> New comment
>>>>>
>>>>> 6/10/2020
>>>>>
>>>>> 600883664
>>>>>
>>>>> CRA_AR_RE12602
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Waqas Aslam
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> Not Updated from Road Rider
>>>>>
>>>>> 6/14/2020
>>>>>
>>>>> 600886708
>>>>>
>>>>> CRA_AR_RE12670
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Ghulam Haider
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> Not Updated from Road Rider
>>>>>
>>>>> 6/15/2020
>>>>>
>>>>> 600875759
>>>>>
>>>>> CRA_AR_RE12708
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Sohail Mushtaq
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Received but has missing slide
>>>>>
>>>>> Not Updated on the sheet from returns
>>>>>
>>>>> 6/16/2020
>>>>>
>>>>> 600855826
>>>>>
>>>>> CRA_AR_RE12626
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Muhammad Asim
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> Not Updated from Road Rider
>>>>>
>>>>> 6/18/2020
>>>>>
>>>>> 600882011
>>>>>
>>>>> CRA_AR_RE12805
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Saeed Raja
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> Not Updated from Road Rider
>>>>>
>>>>>
>>>>>
>>>>> @Denmark A <[email-masked]> @Mark Anthony Laraga
>>>>> <[email-masked]>  Please update the sheet for the CRA already
>>>>> refunded
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> @[email-masked] <[email-masked]> @Road Rider
>>>>> <[email-masked]> @Muhammad Ayoub <[email-masked]>
>>>>> What is the final status for the rest of theses orders
>>>>>
>>>>>
>>>>>
>>>>> @Mohamed Magdy <[email-masked]> @Eugene Mugisa
>>>>> <[email-masked]> Please confirm to update the rest of theses
>>>>> CRA as lost on ( Road Rider ) If we didn't receive any update before 12 PM
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 2:18 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Denmark A <[email-masked]>  Please update this order on the
>>>>> sheet (  CRA_AR_RE12708  ) I still see it ( Item Collected )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 12:29 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Denmark
>>>>>
>>>>>
>>>>>
>>>>> Thanks for the update but please update the status from ( Item
>>>>> Collected to etc )
>>>>>
>>>>>
>>>>>
>>>>> @Road Rider <[email-masked]> @Muhammad Ayoub
>>>>> <[email-masked]> @[email-masked]
>>>>> <[email-masked]>  Please check the rest and share your
>>>>> feedback.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> @Mohamed Magdy <[email-masked]> FYI
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 12:27 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below updates.
>>>>>
>>>>>
>>>>>
>>>>> Date
>>>>>
>>>>> Order Number
>>>>>
>>>>> CRA Number
>>>>>
>>>>> status
>>>>>
>>>>> Driver
>>>>>
>>>>> Courier
>>>>>
>>>>> Status2
>>>>>
>>>>> Status Update
>>>>>
>>>>> 06/10/2020
>>>>>
>>>>> 600883664
>>>>>
>>>>> CRA_AR_RE12602
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Waqas Aslam
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> 6/14/2020
>>>>>
>>>>> 600886708
>>>>>
>>>>> CRA_AR_RE12670
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Ghulam Haider
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> 6/15/2020
>>>>>
>>>>> 600875759
>>>>>
>>>>> CRA_AR_RE12708
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Sohail Mushtaq
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Received but has missing slide
>>>>>
>>>>> 6/16/2020
>>>>>
>>>>> 600855826
>>>>>
>>>>> CRA_AR_RE12626
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Muhammad Asim
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> 6/16/2020
>>>>>
>>>>> 600878967
>>>>>
>>>>> CRA_AR_RE12724
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Saeed Raja
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Refunded / Put back to Stock
>>>>>
>>>>> 6/18/2020
>>>>>
>>>>> 600882011
>>>>>
>>>>> CRA_AR_RE12805
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Saeed Raja
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Not yet Received Physically
>>>>>
>>>>> 6/21/2020
>>>>>
>>>>> 600888063
>>>>>
>>>>> CRA_AR_RE12820
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Muhammad Imran
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> Received / For Vendor Communication
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 12:11 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Adnan
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Please confirm here if you returned theses CRA to the WH.
>>>>>
>>>>>
>>>>>
>>>>> *Date*
>>>>>
>>>>> *Order Number*
>>>>>
>>>>> *CRA Number*
>>>>>
>>>>> *status*
>>>>>
>>>>> *Driver *
>>>>>
>>>>> *Courier *
>>>>>
>>>>> *Status2*
>>>>>
>>>>> 6/10/2020
>>>>>
>>>>> 600883664
>>>>>
>>>>> CRA_AR_RE12602
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Waqas Aslam
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/14/2020
>>>>>
>>>>> 600886708
>>>>>
>>>>> CRA_AR_RE12670
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Ghulam Haider
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/15/2020
>>>>>
>>>>> 600875759
>>>>>
>>>>> CRA_AR_RE12708
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Sohail Mushtaq
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/16/2020
>>>>>
>>>>> 600855826
>>>>>
>>>>> CRA_AR_RE12626
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Muhammad Asim
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/16/2020
>>>>>
>>>>> 600878967
>>>>>
>>>>> CRA_AR_RE12724
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Saeed Raja
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/18/2020
>>>>>
>>>>> 600882011
>>>>>
>>>>> CRA_AR_RE12805
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Saeed Raja
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>> 6/21/2020
>>>>>
>>>>> 600888063
>>>>>
>>>>> CRA_AR_RE12820
>>>>>
>>>>> Succeeded
>>>>>
>>>>> Muhammad Imran
>>>>>
>>>>> Road Riders
>>>>>
>>>>> Item Collected
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> If we didn't receive your feedback for theses orders before 3 PM we
>>>>> will proceed them as lost
>>>>>
>>>>>
>>>>>
>>>>> @Eugene Mugisa <[email-masked]> @Mohamed Magdy
>>>>> <[email-masked]> @Shady Elgendy <[email-masked]> FYI
>>>>>
>>>>>
>>>>>
>>>>> @Denmark A <[email-masked]> @Mark Anthony Laraga
>>>>> <[email-masked]>  Please share your feedback also if these CRA
>>>>> has been returned to the WH or not.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>
>
> --
>
>