Subject: RE: Order # 600779887 // TC-SI 91396 // Summer Infant - By Your Bed Sleeper - Teal & Grey Stripe // Safety Issue
From: "Ajish | BabygrowFzc" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'LPO | BabygrowFzc'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Sales | BabygrowFzc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Sun, 12 Jul 2020 09:44:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Greetings!

You may handover the product with our team for inspection.

Meantime, Could you please check with customer and let us know about the problems faced by the customer?

Hi Bijo,

Please arrange to collect the mentioned returns from Mumzworld for inspection.

Warmest Regards,

Ajish Koshy 

1J-12/1, Hamriyah Free Zone P.O Box 51541,

Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 

Email:  <mailto:[email-masked]> [email-masked] Web:  <http://www.babygrowfzc.com/> www.babygrowfzc.com

From: Denmark A [mailto:[email-masked]] 
Sent: Saturday, July 11, 2020 10:47 AM
To: Ajish | BabygrowFzc
Cc: customer care; Returns.fc; Sales | BabygrowFzc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha; LPO | BabygrowFzc
Subject: Re: Order # 600779887 // TC-SI 91396 // Summer Infant - By Your Bed Sleeper - Teal & Grey Stripe // Safety Issue

Dear Ajish, 

Item is with us could you please accept the item and evaluate further.

Regards, 

Den mark 

On Thu, Jul 9, 2020 at 12:14 PM Denmark A <[email-masked]> wrote:

@Alina D'Souza <mailto:[email-masked]>  Please ask the customer what the specific issue is. Thank you. 

Regards, 

Den mark

On Thu, Jul 9, 2020 at 12:10 PM Ajish | BabygrowFzc <[email-masked]> wrote:

Hi Denmark,

Please let us know the damage in detail.

Warmest Regards,

Ajish Koshy 

1J-12/1, Hamriyah Free Zone P.O Box 51541,

Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 

Email:  <mailto:[email-masked]> [email-masked] Web:  <http://www.babygrowfzc.com/> www.babygrowfzc.com

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, July 09, 2020 12:09 PM
To: Sales | BabygrowFzc; LPO | BabygrowFzc; Ajish | BabygrowFzc
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha
Subject: Order # 600779887 // TC-SI 91396 // Summer Infant - By Your Bed Sleeper - Teal & Grey Stripe // Safety Issue

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Customer comment : Safety Issue 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark