Subject: Re: 100156859- URGENT ORDER
From: Ahmed Irfan <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, customer care <[email-masked]>, Ronald Gaviola <[email-masked]>, KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sat, 11 Jul 2020 10:30:40 +0300
List-Id: <ccteam.mumzworld.com>

Hi Michaela,

The order is under a picking process & will be dispatched by EOD.

On Sat, Jul 11, 2020 at 8:37 AM Michaela Manibo <
[email-masked]> wrote:

>   Team,
>
> Good morning.
>
> @Zubair Wahid <[email-masked]>  @Ahmed Irfan <[email-masked]>  It
> has been escalated on Zendesk Incident #1155016 and we have no feedback
> until now. This item shows assigned to Imile but no movement until now
> since June 9
>
>
> We have a very angry customer asking for the order update. He needs this
> item immediately.
>
> Please check if this can be dispatched via DHL or UPS
>
> We need feedback ASAP.  @Asad <[email-masked]> please help on this
> case.
>
> Thank you.
>
>
>
> On Fri, Jul 10, 2020 at 6:11 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Please update us ASAP on this case.
>>
>> Thanks
>>
>>
>>
>> On Fri, Jul 10, 2020 at 2:56 PM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> @Ahmed Irfan <[email-masked]>  and @Zubair Wahid
>>> <[email-masked]>
>>>
>>> Please assist on this case ASAP.
>>>
>>> Thanks
>>>
>>> On Thu, Jul 9, 2020 at 4:04 PM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Team,
>>>>
>>>> We have not been getting update on this order., It has been escalated
>>>> on Zendesk Incident #1155016
>>>>
>>>> We have a very angry customer asking for the order update. He needs
>>>> this item immediately.
>>>>
>>>> Please check if this can be dispatched via DHL or UPS
>>>>
>>>> We need a feedback ASAP. Please help
>>>>
>>>> Thanks
>>>>
>>>>