Subject: Order #600912814 // ATC-Motobike16 // Kawasaki - Moto 16" Kids Bike - Green // Defective
From: Denmark A <[email-masked]>
To: Retail <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 11 Jul 2020 11:18:16 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please see the below customer complaint and allow us to send the item back
to you for your further evaluation.

We received the subject order today but the Stabilisers (2 little wheels)
are not balanced in the sense that they don't touch the ground at the same
time. The bicycle therefore is not stable for my kid who is a beginner on
bicycles.

We appreciate your support in this matter, Thank you.

Regards,

Den mark