Subject: Re: Order Number 200297601
From: Samiya Sheikh <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Asad <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sat, 11 Jul 2020 10:54:05 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

kindly confirm if this is dispatched urgently.

Regards

On Mon, Jul 6, 2020 at 12:55 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly do the needful as the customer called again to follow up the
> delivery.
>
> Best Regards,
> Anas Nazzal
>
> On Sat, Jul 4, 2020 at 2:01 PM Mahmoud Omar <[email-masked]> wrote:
>
>> Hello ,
>>
>>
>>
>> Guys this is the fourth time I send that the shipment doesn’t handed to
>> us , why you don’t provide the warehouse about this issue to finalize it !?
>> , and why Mumzworld customer care tell the end users that we receive the
>> shipments who only created on our system and doesn’t handed to our delegate
>> and their status is pending pickup ,
>>
>> Please assist to can give the clients better service .
>>
>>
>>
>> Thanks ,
>>
>>
>>
>> *From:* Leen Abu Khamseh [mailto:[email-masked]]
>> *Sent:* Saturday, July 4, 2020 12:29 PM
>> *To:* Mahmoud Omar
>> *Cc:* Yaseen Shaqra; Zubair Wahid; Ahmed Irfan; Taqwa Ali; Anas nazzal;
>> KSA Lastmile; Tariq Alkhiat; customer care; Asad
>> *Subject:* Re: Order Number 200297601
>>
>>
>>
>> Dear team ,
>>
>>
>>
>> The cst is still following up to this day and is extremely frustrated .
>>
>> Kindly dispatch as soon as possible
>>
>>
>>
>> Best regards ,
>>
>>
>>
>> On Wed, Jul 1, 2020 at 12:41 PM Mahmoud Omar <[email-masked]> wrote:
>>
>> Hello ,
>>
>>
>>
>> Shipment doesn’t handed yet to our delegate , it’s pending pickup .
>>
>>
>>
>> Regards ,
>>
>>
>>
>>
>>
>> *From:* Yaseen Shaqra [mailto:[email-masked]]
>> *Sent:* Wednesday, July 1, 2020 12:01 PM
>> *To:* Zubair Wahid; Ahmed Irfan
>> *Cc:* Taqwa Ali; Anas nazzal; KSA Lastmile; Tariq Alkhiat; customer
>> care; Mahmoud Omar; Asad
>> *Subject:* Re: Order Number 200297601
>>
>>
>>
>> Hi Zubair and Ahmed,
>>
>>
>>
>> Please note that the customer called to follow up once again on the
>> shipment
>>
>>
>>
>> Kindly check and update us urgently
>>
>>
>>
>> On Tue, Jun 30, 2020 at 11:53 AM Mahmoud Omar <[email-masked]> wrote:
>>
>> Hello ,
>>
>>
>>
>> Shipment doesn’t handed yet to our delegate , it’s pending pickup .
>>
>>
>>
>> Regards ,
>>
>>
>>
>>
>>
>> *From:* Taqwa Ali [mailto:[email-masked]]
>> *Sent:* Tuesday, June 30, 2020 8:08 AM
>> *To:* Ahmed Irfan
>> *Cc:* Mahmoud Omar; Anas nazzal; KSA Lastmile; Zubair Wahid; Tariq
>> Alkhiat; customer care
>> *Subject:* Re: Order Number 200297601
>>
>>
>>
>> Dear Team
>>
>>
>>
>> Any update ?
>>
>>
>>
>> Regards
>>
>> Taqwa
>>
>>
>>
>> On Sat, Jun 27, 2020 at 3:57 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi team,
>>
>>
>>
>> By EOD it will be picked & packed and as tomorrow it will be dispatch.
>>
>>
>>
>> On Sat, Jun 27, 2020 at 2:40 PM Mahmoud Omar <[email-masked]> wrote:
>>
>> Hello ,
>>
>>
>>
>> Shipment doesn’t handed yet to our delegate , it’s pending pickup .
>>
>>
>>
>> Regards ,
>>
>>
>>
>> *From:* Anas nazzal [mailto:[email-masked]]
>> *Sent:* Friday, June 26, 2020 2:29 PM
>> *To:* KSA Lastmile; Zubair Wahid; Ahmed Irfan; Mahmoud Omar; Tariq
>> Alkhiat
>> *Cc:* customer care
>> *Subject:* Order Number 200297601
>>
>>
>>
>> Dear Team,
>>
>>
>>
>> Kindly arrange delivery to the the subject customer as she called to
>> follow up.
>>
>>
>>
>> BarqExpress::6838995652
>>
>>
>>
>> Best Regards,
>>
>> Anas Nazzal
>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>
>> Virus-free. www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>
>>
>>
>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>