Subject: Re: Order 600864773 ll POMUMZ_DXB199447 ll KidKraft - Newport Wooden Playset - DBT-F29015E
From: Maria Katrina Bautista <[email-masked]>
To: Nessy <[email-masked]>
Cc: Dolly Phulwani <[email-masked]>, Ashley Fernandes <[email-masked]>, customer care <[email-masked]>
Date: Sat, 11 Jul 2020 14:48:29 +0800
List-Id: <ccteam.mumzworld.com>

Dear Nessy,

Please see the customer's email below:

As per customer, your team never came back.

Please assist.

Thank you

On Sat, 11 Jul 2020 at 14:30, Nessy <[email-masked]> wrote:

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> Hi Team,
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> Thank you for your mail.
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> I believe this issue has been solved. Our team went to fix the unit.
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> Could you please check and confirm with the customer. Thanks!
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> Best Regards
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> NESSY LANDICHO
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> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
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>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
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> *From:* Maria Katrina Bautista [mailto:[email-masked]]
> *Sent:* Friday, July 10, 2020 4:41 PM
> *To:* Nessy; Dolly Phulwani
> *Cc:* Ashley Fernandes; customer care
> *Subject:* Order 600864773 ll POMUMZ_DXB199447 ll KidKraft - Newport
> Wooden Playset - DBT-F29015E
>
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> Hello team,
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> The customer purchased this item KidKraft - Newport Wooden Playset -
> DBT-F29015E and was assembled, however, the wood does not lie flat on the
> ground. The customer feels it's unsafe. Can someone from your team inspect
> the assembled item.
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> Please assist.
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> Thank you
>