Subject: Re: urgent update 100144077_1 // Tam-KSA::832011002136
From: Zubair Wahid <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, Taqwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Angeli Fontillas <[email-masked]>, customer care <[email-masked]>
Date: Sat, 11 Jul 2020 09:19:43 +0300
List-Id: <ccteam.mumzworld.com>

Ahmed look into this, why did the customer receive missing items.

On Sat, Jul 11, 2020, 8:19 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> cst received the shipment with these missing items: this is  super urgent
> kindly update.
>
>
> Missing items:
>
>
> MW-01102701-PINK
>
> KSA-EHIT-1016152
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=646587>
>
>
> Regards
>
> On Wed, Jul 8, 2020 at 7:42 PM Samiya Sheikh <[email-masked]> wrote:
>
>> Hi Team,
>>
>> cst received the shipment with these missing items: this is  super urgent
>> kindly update.
>>
>>
>> Missing items:
>>
>>
>> MW-01102701-PINK
>>
>> KSA-EHIT-1016152
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=646587>
>>
>>
>> Regards
>>
>> On Tue, Jun 30, 2020 at 2:24 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Ahmed,
>>>
>>> May know if this has been dispatched please?
>>>
>>> Customer is following up , please push the delivery asap as the customer
>>> is furious with the delay and filed a complaint with the Ministry of
>>> commerce.
>>>
>>> Thank you.
>>>
>>> Regards,
>>> Angeli
>>>
>>> On Mon, 29 Jun 2020 at 11:36, Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Taqwa,
>>>>
>>>> The order is Under picking & will dispatch by tomorrow.
>>>>
>>>> On Sun, Jun 28, 2020 at 5:11 PM Taqwa Ali <[email-masked]> wrote:
>>>>
>>>>> Dear Ahmed
>>>>>
>>>>> CM want to receive the order by tomorrow or he will cancel it.
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 28, 2020 at 5:50 PM Ahmed Irfan <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Taqwa,
>>>>>>
>>>>>> Order will be dispatched tomorrow as well.
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 4:20 PM Taqwa Ali <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Ahmed
>>>>>>>
>>>>>>> The CM is extremely angry about the delay, Please update
>>>>>>>
>>>>>>> Regards
>>>>>>> Taqwa
>>>>>>>
>>>>>>> On Tue, Jun 23, 2020 at 7:05 PM Ahmed Irfan <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Samiya,
>>>>>>>>
>>>>>>>>
>>>>>>>>   let me check with operation guys & will back to you asap.
>>>>>>>>
>>>>>>>> On Tue, Jun 23, 2020 at 5:29 PM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> We need an urgent update of this shipment, kindly confirm
>>>>>>>>> We need urgent delivery before sunday. 28th Jun.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> On Wed, Jun 17, 2020 at 3:20 PM Samiya Sheikh <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Kindly update the status of this shipment.
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>