Subject: RE: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update
From: "Shajeeb" <[email-masked]>
To: "'Naib Khan'" <[email-masked]>, "'Yaseen Shaqra'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>
Cc: "'Radwa Ali'" <[email-masked]>, "'Mary Anne Agapito'" <[email-masked]>, "'Shajahan Kamal Batcha'" <[email-masked]>, "'Anas nazzal'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'customer care'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'Returns.fc'" <[email-masked]>
Date: Thu, 9 Jul 2020 15:12:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shajahan / Girlie,

Please share the CN for the same.

@Mostafa,

Kindly update the same in the tracker.

Shajeeb

Accountant

P +971 4 245 1366       E shajeeb <mailto:[email-masked]> @mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

From: Naib Khan <[email-masked]> 
Sent: Thursday, July 9, 2020 4:02 PM
To: Yaseen Shaqra <[email-masked]>
Cc: Radwa Ali <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; Mary Anne Agapito <[email-masked]>; Shajahan Kamal Batcha <[email-masked]>; Mostafa saad <[email-masked]>; Anas nazzal <[email-masked]>; Eugene Mugisa <[email-masked]>; customer care <[email-masked]>; lastmile <[email-masked]>; Returns.fc <[email-masked]>
Subject: Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update

@Yaseen Shaqra <mailto:[email-masked]>  Thanks.

@Shajeeb Cheriyath <mailto:[email-masked]>  please deduct CN from Time express.

 

Regards.

Naib

 

On Thu, 9 Jul 2020 at 14:51, Yaseen Shaqra <[email-masked] <mailto:[email-masked]> > wrote:

Hi Naib,

Please note that the customer confirm that she wants the items 

we have placed a new order 600920375 

On Wed, Jul 8, 2020 at 4:12 PM Naib Khan <[email-masked] <mailto:[email-masked]> > wrote:

@Eugene Mugisa <mailto:[email-masked]>  needs your assistance.

@Shajahan Kamal Batcha <mailto:[email-masked]>  we consider the order as lost and place a new order or refund.

@Radwa Ali <mailto:[email-masked]>  please check with the customer if want still the items.

@Shajeeb Cheriyath <mailto:[email-masked]>  FYI, 

 

Regards.

Naib

 

On Tue, 7 Jul 2020 at 10:34, <[email-masked] <mailto:[email-masked]> > wrote:

Hi  <mailto:[email-masked]> @Naib Khan <mailto:[email-masked]> @Shajahan Kamal Batcha,

Customer is following up again.

Please advise what is the next step as we need to either refund or reorder?

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Naib Khan <[email-masked] <mailto:[email-masked]> > 
Sent: Monday, July 6, 2020 4:13 PM
To: Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >
Cc: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; Anas nazzal <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >
Subject: Re: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update

Hi Shajahan,

Please update ASAP.

 

Regards.

Naib

 

On Sun, 5 Jul 2020 at 15:56, Mary Anne Agapito <[email-masked] <mailto:[email-masked]> > wrote:

Hi Shajahan,

As per the customer, she has no housemaid. It is only her husband and herself living in that apartment,

I spoke with Jabbar and requested him to go to the place again and double-check.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f%3A1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznk> 

 

On Sun, Jul 5, 2020 at 3:44 PM Mary Anne Agapito <[email-masked] <mailto:[email-masked]> > wrote:

Hi Shajahan,

Thank you for the confirmation.

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f%3A1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznk> 

 

On Sun, Jul 5, 2020 at 2:48 PM Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> > wrote:

H Mary,

The order has been delivered to the customer House maid. Our driver went directly to the customer explain to her..

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Mary Anne Agapito [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, July 05, 2020 1:41 PM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >
Cc: Mostafa saad <[email-masked] <mailto:[email-masked]> >; Anas nazzal <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Naib Khan <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] Re: [SPAM] Re: [SPAM] 600863700 Wrong Update

Hi Shajahan,

The customer keeps on calling, may we have an update on this, please?

Please advise. Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Sun, Jul 5, 2020 at 12:41 PM Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa,

Let me check with final update from the driver jabbar and update you.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Mostafa saad [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Sunday, July 05, 2020 10:37 AM
To: Anas nazzal <[email-masked] <mailto:[email-masked]> >
Cc: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Naib Khan <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] Re: [SPAM] 600863700 Wrong Update

@Shajahan Kamal Batcha <mailto:[email-masked]>   Please share the final status regarding this issue.

Regards 

Mostafa Saad 

 

On Sun, Jul 5, 2020 at 9:59 AM Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

Kindly do the needful and arrange an urgent delivery to the customer as she called again to follow up.

Best Regards,

Anas Nazzal 

On Thu, Jun 25, 2020 at 11:28 AM Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> > wrote:

Hi Naib,

I have informed to Jabbar go to check directly with the customer. Let us keep you posted.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Naib Khan [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 25, 2020 12:22 PM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >; Maynard Manuyag <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] 600863700 Wrong Update

Hi Shajahan,

Please investigate the customer did not receive the shipment delivered mark by Jabbar.

 

Regards.

Naib

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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