Subject: Re: Extra Item received - 700244424
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>, "Outbound.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Mostafa Said <[email-masked]>, Mohit Caleb <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, Denmark A <[email-masked]>, Customer Care Team <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Thu, 9 Jul 2020 13:51:46 +0400
List-Id: <ccteam.mumzworld.com>

@Mohamed Magdy <[email-masked]>  Its must be created CRA to proceed

@Outbound.fc <[email-masked]>  Please always ask @Alina D'Souza
<[email-masked]> to create the CRA for any Extra or Missing item to
proceed.

Regards
Mostafa Saad

On Thu, Jul 9, 2020 at 9:34 AM Mohamed Magdy <[email-masked]> wrote:

> @mostafa what is the update her?
>
> On Wed, Jul 8, 2020 at 9:39 AM Mostafa Said <[email-masked]>
> wrote:
>
>> Dears,
>>
>> After reviewing the packing footage, we packed the order normally with
>> the required items nothing more, nothing less.
>> and the order was packed in a very good condition.
>> @Mostafa saad <[email-masked]> Could you please check maybe the
>> customer received 2 packaged with the same AWB? maybe your team printed
>> duplicate AWBs.
>>
>> On Wed, Jul 8, 2020 at 9:19 AM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Mostafa Said <[email-masked]>
>>>
>>> Kindly investigate this & if the packer is at mistake issue a warning
>>> letter with deduction.
>>>
>>> Thanks & Regards
>>> ᐧ
>>>
>>> On Wed, Jul 8, 2020 at 9:12 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Denmark A <[email-masked]> ....FYI
>>>>
>>>> @Mohit Caleb <[email-masked]> ....Please advise how this happened?
>>>>
>>>> On Wed, Jul 8, 2020 at 9:02 AM Johannes Jade Pabeca <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Mostafa and Team,
>>>>>
>>>>> Pls arrange collection for extra item received ( NUTRIBULLET  item is
>>>>> not even part of her order )
>>>>>
>>>>> This must be an error in labelling.
>>>>>
>>>>> Pls let me know how soon you can arrange so I can send an update to
>>>>> the customer
>>>>>
>>>>>
>>>>> --
>>>>> *Johannes Jade *
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>
>
> --
>
>