Subject: Re: Order #600854103 // Sku :ET-1813 // Name :Fisher-Price - My First Trike // Missing Part
From: Denmark A <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Esal Logistics <[email-masked]>, [email-masked], Karan Lilaram <[email-masked]>, Saleeth Mohamed <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Thu, 9 Jul 2020 08:57:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mohamed,

We already dispatch the item to the vendor side.

Regards,
Den mark

On Thu, Jul 9, 2020 at 8:52 AM Mohamed Magdy <[email-masked]> wrote:

> @Denmark A <[email-masked]> ..Wat is the update here?
>
> Thanks
>
> On Wed, Jul 8, 2020 at 9:55 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> +Abdelmohsen basha <[email-masked]>
>>
>> On Tue, Jul 7, 2020 at 11:24 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> Attach please the VRA and the POD
>>>
>>> On Mon, Jul 6, 2020 at 2:50 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Esal,
>>>>
>>>> Customer doesn't want the item anymore due to long waiting, so they
>>>> prepared a refund, please issue us a Credit Note.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Mon, Jul 6, 2020 at 2:45 PM Esal Logistics <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Denmark,
>>>>>
>>>>>
>>>>>
>>>>> Will handover to your driver Yasir tomorrow missing part.
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> Keshav
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>> *Sent:* Monday, July 6, 2020 12:58 PM
>>>>> *To:* Esal Logistics <[email-masked]>
>>>>> *Cc:* [email-masked]; Karan Lilaram <
>>>>> [email-masked]>; Saleeth Mohamed <
>>>>> [email-masked]>; customer care <[email-masked]>;
>>>>> Returns.fc <[email-masked]>; Alina D'Souza <
>>>>> [email-masked]>; Samran Iftikhar <[email-masked]>; Umang
>>>>> Mehrotra <[email-masked]>
>>>>> *Subject:* Re: Order #600854103 // Sku :ET-1813 // Name :Fisher-Price
>>>>> - My First Trike // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> Dear Esal,
>>>>>
>>>>>
>>>>>
>>>>> Share your complete address and contact person to whom we will hand
>>>>> over the item, and give us CN.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 22, 2020 at 2:50 PM Esal Logistics <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Dear Sir,
>>>>>
>>>>>
>>>>>
>>>>> Will check with supplier metal bar and revert back , once we receive
>>>>> bar will provide you bar.
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> Keshav
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>> *Sent:* Sunday, June 21, 2020 3:52 PM
>>>>> *To:* [email-masked]; Karan Lilaram <
>>>>> [email-masked]>; [email-masked]; Saleeth
>>>>> Mohamed <[email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>> Samran Iftikhar <[email-masked]>; Umang Mehrotra <
>>>>> [email-masked]>
>>>>> *Subject:* Order #600854103 // Sku :ET-1813 // Name :Fisher-Price -
>>>>> My First Trike // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>> Return Reason:missing_part_or_pieces
>>>>> Comments :Metal bar in the axis between the two wheels at the back of
>>>>> the tricycle.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>
>
> --
>
>