Subject: Re: Collection ASAP - Order No. 600912602 / CRA_AR_RE13148
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Taqwa Ali <[email-masked]>
Date: Thu, 9 Jul 2020 08:24:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

The customer called again to follow up.

To whom did we arrange the collection?

We need to collect Today.

Please note that the flat no. is 104.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, 8 Jul 2020 at 15:24, Mostafa saad <[email-masked]> wrote:

> Hello Michaela
>
> The driver on the way now to collect the item
>
> Regards
> Mostafa Saad
>
>
>
> On Wed, Jul 8, 2020 at 2:56 PM Michaela Manibo <
> [email-masked]> wrote:
>
>>
>> Team,
>>
>> Customer again followed up the collection. She is so mad about this
>> delay. Please assist ASAP
>>
>> Thanks
>>
>>
>> On Wed, Jul 8, 2020 at 8:46 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer called again and is furious about the delay.
>>>
>>> Please ensure the collection is done TODAY without fail.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Tue, 7 Jul 2020 at 15:49, Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Mostafa
>>>>
>>>> CM is following up , Please arrange collection.
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>> On Tue, Jul 7, 2020 at 10:30 AM Mostafa saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> Noted, will do.
>>>>> Regards
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jul 7, 2020 at 10:27 AM <[email-masked]> wrote:
>>>>>
>>>>>> Hi @Mostafa saad <[email-masked]>,
>>>>>>
>>>>>> Please arrange pick up with trumax for today.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Radwa Ali*
>>>>>> Customer Care Representative
>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>> w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>>> *Sent:* Monday, July 6, 2020 2:48 PM
>>>>>> *To:* Returns.fc <[email-masked]>; lastmile <
>>>>>> [email-masked]>; Mostafa saad <[email-masked]>;
>>>>>> Eugene Mugisa <[email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Alina D'Souza <
>>>>>> [email-masked]>
>>>>>> *Subject:* Collection ASAP - Order No. 600912602 / CRA_AR_RE13148
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> The customer called and requested for a collection Tomorrow.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please assist.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>>
>>>>>> Customer Care Representative
>>>>>>
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>