Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079 << Reference ID: 60446035 >>
From: Muhammad Habib <[email-masked]>
To: Amani Bani Odeh <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>, Ronald Gaviola <[email-masked]>, "ae.mumzworld" <[email-masked]>
Date: Wed, 8 Jul 2020 17:58:49 +0500
List-Id: <ccteam.mumzworld.com>

@Ronald Gaviola <[email-masked]>  Order consists of 4 packages.
Please confirm if the 4th package has been delivered?

Referring to LFS screenshot.

On Wed, Jul 8, 2020 at 5:19 PM Amani Bani Odeh <[email-masked]> wrote:

> Dears,
>
> Please check k DHL confirm the delivery the item ENE-4059108EU is missing
> , Please confirm to proceed with GC for the customer .
>
>
> Thanks,
> Amani
>
> On Tue, Jul 7, 2020 at 4:33 PM <[email-masked]> wrote:
>
>> Dear Amani,
>>
>> Please note all 3pc was delivered to customer, attached POD.
>>
>>
>> Should you require any further assistance, please contact me directly.
>>
>>
>>
>> Best Regards,
>>
>>
>> *Milind for Khalid*
>> Key Account Advisor
>>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked]
>> >> Cc: [email-masked], [email-masked], [email-masked],
>> [email-masked], [email-masked], [email-masked],
>> [email-masked], [email-masked]
>> >> Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079
>> >> Sent: Mon, 06 Jul 2020 16:39:14 UTC+03:00
>> >>
>> >>
>> Dears,
>>
>> >>
>> Reminder .
>>
>> >>
>> Thanks,
>> Amani
>>
>>
>> >>
>> On Sun, Jul 5, 2020 at 4:03 PM Amani Bani Odeh <[email-masked]>
>> wrote:
>> >>
>>
>>> Dears,
>>>
>>> >>
>>> Kind reminder.
>>>
>>> >>
>>> Thanks,
>>> Amani
>>>
>>> >>
>>> On Sun, Jul 5, 2020 at 7:48 AM Ronald Gaviola <[email-masked]>
>>> wrote:
>>> >>
>>>
>>>> +ae.mumzworld <[email-masked]>
>>>> >>
>>>>
>>>> >>
>>>> Please advise here. The customer has received two packages only.
>>>>
>>>> >>
>>>> AWB *4891312440*
>>>>
>>>> >>
>>>>
>>>> >>
>>>>
>>>> >>
>>>>
>>>> >>
>>>> Regards,
>>>> Ronald
>>>>
>>>> >>
>>>>
>>>> >>
>>>> On Sat, Jul 4, 2020 at 10:54 PM Amani Bani Odeh <[email-masked]>
>>>> wrote:
>>>> >>
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> >>
>>>>> The customer only received 2 packages upon the delivery
>>>>>
>>>>> >>
>>>>> @Ronald Gaviola <[email-masked]> Please check and advise
>>>>> urgently.
>>>>> >>
>>>>>
>>>>> >>
>>>>> Thanks,
>>>>> Amani
>>>>>
>>>>> >>
>>>>> On Sat, Jun 6, 2020 at 8:49 PM Mohit Caleb <[email-masked]>
>>>>> wrote:
>>>>> >>
>>>>>
>>>>>> Hello Amani,
>>>>>> >>
>>>>>> >> This order was packed into 4 Packages can we please check with the
>>>>>> customer how many packages were received by the customer.
>>>>>> >>
>>>>>> >> @Ronald Gaviola <[email-masked]> - Could you please check
>>>>>> how many packages were shipped from our end.
>>>>>> >>
>>>>>> ᐧ
>>>>>>
>>>>>> >>
>>>>>> On Thu, Jun 4, 2020 at 6:35 PM Amani Bani Odeh <[email-masked]>
>>>>>> wrote:
>>>>>> >>
>>>>>>
>>>>>>> Dears,
>>>>>>>
>>>>>>> >>
>>>>>>> Kind reminder.
>>>>>>>
>>>>>>> >>
>>>>>>> Thanks,
>>>>>>> Amani
>>>>>>>
>>>>>>> >>
>>>>>>> On Thu, Jun 4, 2020 at 8:41 AM Amani Bani Odeh <[email-masked]>
>>>>>>> wrote:
>>>>>>> >>
>>>>>>>
>>>>>>>> Dears.
>>>>>>>>
>>>>>>>> >>
>>>>>>>> Other item were missing as well, the card wasn't included, Please
>>>>>>>> advise within the day
>>>>>>>> SKU# DRP-DR10071
>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=907598>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> @Ekta Jesswani <[email-masked]> the customer need and update
>>>>>>>> today , please advise if we can place new order for these 2 items .
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> [[:removedImage(image.png):]]
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> Thanks,
>>>>>>>> Amani
>>>>>>>>
>>>>>>>> >>
>>>>>>>>
>>>>>>>> >>
>>>>>>>> On Thu, Jun 4, 2020 at 8:07 AM Amani Bani Odeh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>> >>
>>>>>>>>
>>>>>>>>> Dears,
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> The customer is following up please update asap .
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> Thanks,
>>>>>>>>> Amani
>>>>>>>>>
>>>>>>>>> >>
>>>>>>>>> On Wed, May 27, 2020 at 9:33 AM Michaela Manibo <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>> >>
>>>>>>>>>
>>>>>>>>>> Team,
>>>>>>>>>> >>
>>>>>>>>>> >> Any update on this please?  Has this been packed?  This was
>>>>>>>>>> never received by the customer/
>>>>>>>>>> >>
>>>>>>>>>> >> Thanks
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>> >>
>>>>>>>>>> On Thu, May 14, 2020 at 9:40 PM Michaela Manibo <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>> >>
>>>>>>>>>>
>>>>>>>>>>> Team,
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>> Please check as customer did not get the item - . Please check
>>>>>>>>>>> and advise. Thanks
>>>>>>>>>>>
>>>>>>>>>>> >> ENE-4059108EU
>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=471624>
>>>>>>>>>>> >> GUND - My Magical Light & Sound Unicorn
>>>>>>>>>>> >>
>>>>>>>>>>> >>
>>>>>>>>>>> >>
>>>>>>>>>>> >>
>>>>>>>>>>>
>>>>>>>>>>> >>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>
>>>>>> >>
>>>>>> --
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>
>>
>>
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Thanks & regards,