Subject: Re: Missing pieces - LGSF-FN005SA - SO# 600778533
From: Mostafa Said <[email-masked]>
To: Mohit Caleb <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Ashish Nair <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Radwa Ali <[email-masked]>, Simone van Geemen <[email-masked]>, Laura Thomson <[email-masked]>, Jeffin Joy <[email-masked]>, customer care <[email-masked]>
Date: Wed, 8 Jul 2020 16:06:13 +0400
List-Id: <ccteam.mumzworld.com>

+Mohammad Abdul Naser <[email-masked]> +Ashish Nair
<[email-masked]> Could you please check the missing parts?

On Wed, Jul 8, 2020 at 3:29 PM Mohit Caleb <[email-masked]> wrote:

> +Mostafa Said <[email-masked]>
>
> Kindly check & update on this urgently
> ᐧ
>
> On Wed, Jul 8, 2020 at 3:20 PM Eugene Mugisa <[email-masked]> wrote:
>
>> + @Mohit Caleb <[email-masked]>
>>
>>
>>
>> Best,
>>
>> Eugene.
>>
>>
>>
>> *From:* Radwa Ali <[email-masked]>
>> *Sent:* Wednesday, July 8, 2020 3:16 PM
>> *To:* 'Simone van Geemen' <[email-masked]>; 'Eugene Mugisa' <
>> [email-masked]>
>> *Cc:* 'Laura Thomson' <[email-masked]>; 'Jeffin Joy' <
>> [email-masked]>; 'customer care' <[email-masked]>
>> *Subject:* Re: Missing pieces - LGSF-FN005SA - SO# 600778533
>>
>>
>>
>> Hi @Eugene Mugisa <[email-masked]>,
>>
>> Please advise ?
>>
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>> On Mon, Jul 6, 2020 at 3:12 PM Simone van Geemen <[email-masked]>
>> wrote:
>>
>> Hi Radwa,
>>
>>
>>
>> We will have to check first with the WH if they dispatched all boxes
>> related to this order, before we escalate to the vendor.
>>
>>
>>
>> This item comes in different boxes and is mentioned on the packaging of
>> the same sku, example images below:
>>
>>
>>
>> @'Eugene <[email-masked]> can you investigate this please for SO:
>> 600778533?
>>
>>
>>
>> Thanks,
>>
>>
>>
>>
>>
>> *From:* Laura Thomson <[email-masked]>
>> *Sent:* Monday, July 6, 2020 2:46 PM
>> *To:* Radwa Ali <[email-masked]>; Jeffin Joy <[email-masked]>;
>> Simone van Geemen <[email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* RE: Missing pieces - LGSF-FN005SA - SO# 600778533
>>
>>
>>
>> +Looping @Simone van Geemen <[email-masked]> to assist on this.
>>
>>
>>
>> *From:* Radwa Ali <[email-masked]>
>> *Sent:* Monday, July 6, 2020 2:33 PM
>> *To:* Laura Thomson <[email-masked]>; Jeffin Joy <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* Missing pieces - LGSF-FN005SA - SO# 600778533
>>
>>
>>
>> Hi Laura and Jeffin,
>>
>> Please assist with this missing pieces case.
>>
>> This is the email the customer sent us;
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>
> --
>
>

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