Subject: Re: 600907045
From: Karthik Sankar <[email-masked]>
To: Crm <[email-masked]>, ChildrenWomen <[email-masked]>, Account <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Muhammad Habib <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Furqan hameed <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, Mohit Caleb <[email-masked]>, Siju Surendran <[email-masked]>, Mamdouh Younes <[email-masked]>, Mohammad Abbas <[email-masked]>, customer care <[email-masked]>, Vipul Arora <[email-masked]>
Date: Wed, 8 Jul 2020 13:02:36 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mari,

POMUMZ_DXB218311 -> BK-SS76773+2CS31773

Only one car seat received instead of 2.  Please check the image attached.
Could you please assist here?

Regards,

On Tue, 7 Jul 2020 at 19:35, Vipul Arora <[email-masked]> wrote:

> +Karthik Sankar <[email-masked]> Vendor delivered only 1 car seat.
> Attached snapshot of receiving for you reference. Please check with the
> vendor and ask him to send the missing item by tomorrow so we can send it
> to the customer.
>
>
>
> On Tue, 7 Jul 2020 at 18:49, Radwa Ali <[email-masked]> wrote:
>
>> Hi All ,
>> The customer is following up again.
>> We need an answer as the case has been going on for too long. The
>> customer is following up daily.
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Mon, Jul 6, 2020 at 1:51 PM Muhammad Habib <[email-masked]>
>> wrote:
>>
>>> @Furqan hameed <[email-masked]> @Vipul Arora <[email-masked]> Please
>>> update
>>>
>>> @Mohit Caleb <[email-masked]>  CC team is following up on this
>>> case via zendesk.
>>>
>>> On Sun, Jul 5, 2020 at 9:43 AM Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>>> @Furqan hameed <[email-masked]>  Please help here. If we
>>>> received the right item.
>>>>
>>>> On Thu, Jul 2, 2020 at 1:27 PM Mohammad Abdul Naser <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> We have checked for the above mentioned missing car seat in WH and
>>>>> physically it was not found.
>>>>> Please check the CCTV footage of packing
>>>>>
>>>>> On Wed, Jul 1, 2020 at 9:50 PM Syed Yakoob <[email-masked]> wrote:
>>>>>
>>>>>> Dear Habib,
>>>>>>
>>>>>> I have checked on the location from which this got picked but
>>>>>> couldn't find it. @inventory.fc <[email-masked]> @Siju
>>>>>> Surendran <[email-masked]> can you please check on this and help.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, 1 Jul 2020 at 16:31, Muhammad Habib <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Team,
>>>>>>> SKU: BK-SS76773+2CS31773
>>>>>>>  Babytrend - Double Stroller + Infant Car Seat - Millennium Includes
>>>>>>> 1 Double Stroller and 2 Car Seat but  the customer received on car
>>>>>>> seat only
>>>>>>>
>>>>>>> please check for missing part.
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> Thanks & regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "Outbound.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8G%2B64OT8UcxX63_Vqck8U%2BahBnueD2ONNbgsR0naxfA_g%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8G%2B64OT8UcxX63_Vqck8U%2BahBnueD2ONNbgsR0naxfA_g%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>> --
>>>>>> You received this message because you are subscribed to the Google
>>>>>> Groups "inventory.fc" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email-masked].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALk%2Bo6U97arz6QnxhXC8PcrhE%2BcQ88nU-t2B%2BVFP6QgCAJY%2BLw%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/inventory.fc/CALk%2Bo6U97arz6QnxhXC8PcrhE%2BcQ88nU-t2B%2BVFP6QgCAJY%2BLw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>> Thanks & regards,
>>>
>>>
>>>
>>>