Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Gabriel Bresse <[email-masked]>, Mohamed Magdy <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Fahad Shafiq <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Wed, 8 Jul 2020 08:53:57 +0400
List-Id: <ccteam.mumzworld.com>

Dear Rp,

Please find the attached VRA for your reference and issue us a Credit Note.

Regards,.
Den mark

On Tue, Jul 7, 2020 at 10:12 AM Mohamed Magdy <[email-masked]> wrote:

> make sure that the VRA is created.
>
> Thanks
>
> On Mon, Jul 6, 2020 at 10:21 AM Denmark A <[email-masked]> wrote:
>
>> Dear Rp,
>>
>> Please update us regarding the CN, also find the attached POD signed
>> paper for your reference.
>>
>> Regards,
>> Den mark
>>
>> On Sat, Jul 4, 2020 at 9:25 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please find the attached VRA copy for your reference and issue us a
>>> credit note.
>>>
>>> On Thu, Jul 2, 2020 at 1:08 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>>> Dear mohamed.
>>>> item already handed over to the trucare driver today.
>>>>
>>>> @RP Singh TrucareFzc <[email-masked]> Please do the needful.
>>>>
>>>>
>>>> Regards
>>>> Samran Iftakhar
>>>>
>>>>
>>>> On Thu, Jul 2, 2020 at 8:51 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Gabriel,
>>>>>
>>>>> Please advise do we have an update over the returns?
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Tue, Jun 30, 2020 at 9:43 AM Gabriel Bresse <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Magdy,
>>>>>>
>>>>>> RP and I are working on all the returns.
>>>>>>
>>>>>> Have a blessed day
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>>
>>>>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>>>>> <http://andador.me/>t:04 245 1361
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Gabriel Bresse <[email-masked]> ...Any update here?
>>>>>>>
>>>>>>> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Gabriel,
>>>>>>>>
>>>>>>>> Please help us to get the positive response from the Vendor.
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>> Samran Iftakhar
>>>>>>>>
>>>>>>>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Truecare team,
>>>>>>>>>
>>>>>>>>> Please note that if we didnt receive a reply from your end item
>>>>>>>>> will be refunded to the customer and you need to issue a CN to the customer.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear RP and Avinash,
>>>>>>>>>>
>>>>>>>>>> Please update.
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Den mark
>>>>>>>>>>
>>>>>>>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear Vendor,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>>>>> item back to you for your further evaluation.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Return Reason:received_damaged_not_as_new
>>>>>>>>>>>
>>>>>>>>>>> Comments :Just opened it today and saw this piece broken inside
>>>>>>>>>>> the box
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>> Den mark
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>
> --
>
>