Subject: Re: [SPAM] Re: [SPAM] Re: CRA_AR_RE12825-SO 600825623
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Mohamed Magdy <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Angeli Fontillas <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Wed, 8 Jul 2020 08:09:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alina,

Repaired item reship last 5th of July 2020.

Regards,
Den mark

On Tue, Jul 7, 2020 at 1:16 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Was the replacement shipped customer still did not receive it?
>
> Regards,
> Alina
>
> On Wed, Jul 1, 2020 at 12:13 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Mohamed
>>
>> This is collected from the customer and after 2 or 3 days the driver
>> return it to the WH
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Wed, Jul 1, 2020 at 10:12 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> was it collected?
>>>
>>> @Mostafa saad <[email-masked]> ..Please make sure to apply
>>> penalty for any fake reason.
>>>
>>> Thanks
>>>
>>> On Mon, Jun 29, 2020 at 4:00 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Hello Shajahan
>>>>
>>>>
>>>> Yes, So we need to penalty any driver he will not collect the CRA
>>>> without the correct reason !!
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> Last Mile  Mumzworld
>>>>
>>>>
>>>> On Mon, Jun 29, 2020 at 3:35 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> It means not by lost. It supposed to collect on next day by our driver
>>>>> it’s not done. I agreed it was delayed by our driver not lost.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>>> *Sent:* Monday, June 29, 2020 3:20 PM
>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>> *Cc:* Alina D'Souza <[email-masked]>; Mohamed Magdy <
>>>>> [email-masked]>; Angeli Fontillas <[email-masked]>;
>>>>> Denmark A <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; customer care <[email-masked]>
>>>>> *Subject:* [SPAM] Re: [SPAM] Re: CRA_AR_RE12825-SO 600825623
>>>>>
>>>>>
>>>>>
>>>>> I Mean I was assigned this order to tour driver and every day I inform
>>>>> him to collect the item but he didn't collect it
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> So if the item is not collected today I will update it as lost on him
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 3:16 PM Shajahan Kamal Batcha <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> What you mean by lost if order with customer. Let me inform to the
>>>>> courier to collect it.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>>> *Sent:* Monday, June 29, 2020 3:04 PM
>>>>> *To:* Alina D'Souza <[email-masked]>
>>>>> *Cc:* Shajahan Kamal Batcha <[email-masked]>; Mohamed Magdy <
>>>>> [email-masked]>; Angeli Fontillas <[email-masked]>;
>>>>> Denmark A <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; customer care <[email-masked]>
>>>>> *Subject:* [SPAM] Re: CRA_AR_RE12825-SO 600825623
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]>  If we didn't find any
>>>>> feedback from your side within 1 hour will proceed with this item as lost
>>>>> on ( Jabbar ).
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> @Alina D'Souza <[email-masked]> Please wait tell we get an
>>>>> update from ( Time Express )
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 1:09 PM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> Any update on this?
>>>>>
>>>>>
>>>>>
>>>>> The customer is very upset
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Alina
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 12:45 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]>  Please advise this
>>>>> order with Jabbar since 22-6-2020
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 12:43 PM Angeli Fontillas <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hello Team,
>>>>>
>>>>> Customer is following up on the collection.
>>>>>
>>>>> Please arrange the collection today maximum tomorrow, request was sent
>>>>> sine 20th of June.
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *Regards,*
>>>>>
>>>>>
>>>>> *Angeli Fontillas*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>>
>>>