Subject: Re: CRA Not return form ( Road Rider )
From: Muhammad Ayoub <[email-masked]>
To: Mohamed Magdy <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Denmark A <[email-masked]>, "[email-masked]" <[email-masked]>, Road Rider <[email-masked]>, customer care <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Shady Elgendy <[email-masked]>, Sagar Khawani <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Returns.fc <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 7 Jul 2020 09:36:33 +0000
List-Id: <ccteam.mumzworld.com>

Dear team,

We are investigating all CRA's with the drivers, and customers, kindly let us clear by today.

Get Outlook for Android<https://aka.ms/ghei36>

________________________________
From: Mark Anthony Laraga <[email-masked]>
Sent: Tuesday, July 7, 2020 12:03:13 PM
To: Mohamed Magdy <[email-masked]>
Cc: Mostafa saad <[email-masked]>; Denmark A <[email-masked]>; [email-masked] <[email-masked]>; Road Rider <[email-masked]>; customer care <[email-masked]>; Muhammad Ayoub <[email-masked]>; Hafiz Abdul Ghaffar <[email-masked]>; Shady Elgendy <[email-masked]>; Sagar Khawani <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; Returns.fc <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: Re: CRA Not return form ( Road Rider )

Hi Mohamed,

Regarding this CRA_AR_RE12708 we send an email to outbound to check this order missing parts.

Best,
Mark.

On Tue, Jul 7, 2020 at 11:04 AM Eugene Mugisa <[email-masked]<mailto:[email-masked]>> wrote:

@Road Rider<mailto:[email-masked]>

Please share your proof of return for these items otherwise they will be considered lost as we need to refund these customers.

You have until end of day to clear this

Best,

Eugene.

From: Mostafa saad <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, July 7, 2020 10:26 AM
To: Denmark A <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: Road Rider <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Muhammad Ayoub <[email-masked]<mailto:[email-masked]>>; Hafiz Abdul Ghaffar <[email-masked]<mailto:[email-masked]>>; Shady Elgendy <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>; Sagar Khawani <[email-masked]<mailto:[email-masked]>>; Shajeeb Cheriyath <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Mark Anthony Laraga <[email-masked]<mailto:[email-masked]>>
Subject: Re: CRA Not return form ( Road Rider )

Deras,

Please find the below table with the comment for the rest of the above mentioned CRA

Date

Order Number

CRA Number

status

Driver

Courier

Status2

Status Update

New comment

6/10/2020

600883664

CRA_AR_RE12602

Succeeded

Waqas Aslam

Road Riders

Item Collected

Not yet Received Physically

Not Updated from Road Rider

6/14/2020

600886708

CRA_AR_RE12670

Succeeded

Ghulam Haider

Road Riders

Item Collected

Not yet Received Physically

Not Updated from Road Rider

6/15/2020

600875759

CRA_AR_RE12708

Succeeded

Sohail Mushtaq

Road Riders

Item Collected

Received but has missing slide

Not Updated on the sheet from returns

6/16/2020

600855826

CRA_AR_RE12626

Succeeded

Muhammad Asim

Road Riders

Item Collected

Not yet Received Physically

Not Updated from Road Rider

6/18/2020

600882011

CRA_AR_RE12805

Succeeded

Saeed Raja

Road Riders

Item Collected

Not yet Received Physically

Not Updated from Road Rider

@Denmark A<mailto:[email-masked]> @Mark Anthony Laraga<mailto:[email-masked]>  Please update the sheet for the CRA already refunded

@[email-masked]<mailto:[email-masked]> @Road Rider<mailto:[email-masked]> @Muhammad Ayoub<mailto:[email-masked]>  What is the final status for the rest of theses orders

@Mohamed Magdy<mailto:[email-masked]> @Eugene Mugisa<mailto:[email-masked]> Please confirm to update the rest of theses CRA as lost on ( Road Rider ) If we didn't receive any update before 12 PM

Regards

Mostafa Saad

On Mon, Jul 6, 2020 at 2:18 PM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:

@Denmark A<mailto:[email-masked]>  Please update this order on the sheet (  CRA_AR_RE12708  ) I still see it ( Item Collected )

Regards

Mostafa Saad

On Mon, Jul 6, 2020 at 12:29 PM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:

Hello Denmark

Thanks for the update but please update the status from ( Item Collected to etc )

@Road Rider<mailto:[email-masked]> @Muhammad Ayoub<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]>  Please check the rest and share your feedback.

@Mohamed Magdy<mailto:[email-masked]> FYI

Regards

Mostafa Saad

On Mon, Jul 6, 2020 at 12:27 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:

Dear Mostafa,

Please see the below updates.

Date

Order Number

CRA Number

status

Driver

Courier

Status2

Status Update

06/10/2020

600883664

CRA_AR_RE12602

Succeeded

Waqas Aslam

Road Riders

Item Collected

Not yet Received Physically

6/14/2020

600886708

CRA_AR_RE12670

Succeeded

Ghulam Haider

Road Riders

Item Collected

Not yet Received Physically

6/15/2020

600875759

CRA_AR_RE12708

Succeeded

Sohail Mushtaq

Road Riders

Item Collected

Received but has missing slide

6/16/2020

600855826

CRA_AR_RE12626

Succeeded

Muhammad Asim

Road Riders

Item Collected

Not yet Received Physically

6/16/2020

600878967

CRA_AR_RE12724

Succeeded

Saeed Raja

Road Riders

Item Collected

Refunded / Put back to Stock

6/18/2020

600882011

CRA_AR_RE12805

Succeeded

Saeed Raja

Road Riders

Item Collected

Not yet Received Physically

6/21/2020

600888063

CRA_AR_RE12820

Succeeded

Muhammad Imran

Road Riders

Item Collected

Received / For Vendor Communication

Regards,

Den mark

On Mon, Jul 6, 2020 at 12:11 PM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:

Hello Adnan

Please confirm here if you returned theses CRA to the WH.

Date

Order Number

CRA Number

status

Driver

Courier

Status2

6/10/2020

600883664

CRA_AR_RE12602

Succeeded

Waqas Aslam

Road Riders

Item Collected

6/14/2020

600886708

CRA_AR_RE12670

Succeeded

Ghulam Haider

Road Riders

Item Collected

6/15/2020

600875759

CRA_AR_RE12708

Succeeded

Sohail Mushtaq

Road Riders

Item Collected

6/16/2020

600855826

CRA_AR_RE12626

Succeeded

Muhammad Asim

Road Riders

Item Collected

6/16/2020

600878967

CRA_AR_RE12724

Succeeded

Saeed Raja

Road Riders

Item Collected

6/18/2020

600882011

CRA_AR_RE12805

Succeeded

Saeed Raja

Road Riders

Item Collected

6/21/2020

600888063

CRA_AR_RE12820

Succeeded

Muhammad Imran

Road Riders

Item Collected

If we didn't receive your feedback for theses orders before 3 PM we will proceed them as lost

@Eugene Mugisa<mailto:[email-masked]> @Mohamed Magdy<mailto:[email-masked]> @Shady Elgendy<mailto:[email-masked]> FYI

@Denmark A<mailto:[email-masked]> @Mark Anthony Laraga<mailto:[email-masked]>  Please share your feedback also if these CRA has been returned to the WH or not.

Regards

Mostafa Saad