Subject: Re: Missing pieces - SKU: AT-CL16JWTR-1013 - SO# 600907201
From: Radwa Ali <[email-masked]>
To: "Returns.fc" <[email-masked]>
Cc: Prasanth <[email-masked]>, customer care <[email-masked]>, Ivy <[email-masked]>, Rovie <[email-masked]>
Date: Tue, 7 Jul 2020 12:13:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Returns team,
Please advise if you received the missing pieces ?

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Thu, Jul 2, 2020 at 11:21 AM Ivy <[email-masked]> wrote:

> Hi Prasanth,
>
>
>
> Please send missing screws  (B) of CL16JWTR-1013 to Mumzworld’s warehouse.
>
>
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
> *From:* Radwa Ali [mailto:[email-masked]]
> *Sent:* Thursday, July 2, 2020 11:11 AM
> *To:* Ivy; Rovie
> *Cc:* customer care
> *Subject:* Re: Missing pieces - SKU: AT-CL16JWTR-1013 - SO# 600907201
>
>
>
> Hi All,
>
> Any updates ?
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>
>
> On Tue, Jun 30, 2020 at 7:46 PM Radwa Ali <[email-masked]> wrote:
>
> Hi All,
>
> Appreciate your support as we have a customer who received the SKU
> above and she is missing the small screws as shown in the picture.
>
> Also, we attached the sales receipt.
>
>
>
> Date of purchase -
>
> 26-Jun-2020
>
> SKU:
>
> AT-CL16JWTR-1013
>
> Order #
>
> 600907201
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>