Subject: Re: Order #600911126 MISSING Piece sticker
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: Mostafa Said <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Tue, 7 Jul 2020 11:41:28 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

Again, we cannot proceed with the SWAP.if the customer receives the wrong
item we must be created CRA to collect the Wrong item from the
beginning and after that we can deliver the correct if the customer need
the item again !!!

@Mohamed Magdy <[email-masked]>  Please check here and advise as we
received again request ti make SWAP for this order

@Mostafa Said <[email-masked]> Confirm I receive the new order

Regards
Mostafa Saad

On Tue, Jul 7, 2020 at 11:34 AM Alina D'Souza <[email-masked]> wrote:

> Thanks Noted, arranged collection
>
> @Mostafa saad <[email-masked]> please arrange collection
>
> Regards,
> Alina
>
> On Tue, Jul 7, 2020 at 10:40 AM Mostafa Said <[email-masked]>
> wrote:
>
>> Hello Alina,
>>
>> I found the correct item and i will package it and handover to @Mostafa
>> saad <[email-masked]> For Reshipping,
>> Please collect the wrong item from the customer and send it back to me.
>> @Mostafa saad <[email-masked]> Please confirm the receiving.
>>
>> On Mon, Jul 6, 2020 at 4:56 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> @Outbound.fc <[email-masked]> Please check
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Mon, Jul 6, 2020 at 4:45 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please assist if we have the missing piece . received only the box
>>>> missing the sticker
>>>>
>>>> Order #600911126
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600911126>
>>>>
>>>> Products Details
>>>> Sku :FAST-PER-M14BT19PU
>>>> Name :صندوق الغداء المصغر 4-6 أقسام مقاوم للتسرب من راينبو سكول لون
>>>> بنفسجي
>>>> Date Placed :2020-06-29 18:28:48
>>>> Date Shipped :2020-07-01 14:32:32
>>>> Qty Ordered :1.0000
>>>> Amount :94.29
>>>> Shipping Country:الامارات العربية المتحدة
>>>>
>>>> Return Reason:missing_part_or_pieces
>>>> Comments :البوكس غير مكتمل ، the box is uncompleted طلبت الاسم والصوره
>>>> ع صندوق الغداء ولم تصلني الصوره ولا الاسم فقط استلمت الصندوق I order a name
>>>> and sticker for the lunchbox and i recive only the lunchbox without name
>>>> and sticker شكراً، thank you
>>>>
>>>>
>>>> Regard,
>>>>
>>>> Alina
>>>>
>>>> --
>>>> You received this message because you are subscribed to the Google
>>>> Groups "lastmile" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to [email-masked].
>>>> To view this discussion on the web visit
>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAB_HPgHOSn-FdsScekFi1OnwK3MeQopY4C73%3DjFhCgei5Qk7cw%40mail.gmail.com
>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAB_HPgHOSn-FdsScekFi1OnwK3MeQopY4C73%3DjFhCgei5Qk7cw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>
>> --
>>
>>