Subject: Re: Missing Part ll Order 600848991 ll Tommee Tippee Quick Cook Baby Food Steamer Blender-White - TC-TT423225
From: Ashley Fernandes <[email-masked]>
To: Avinash Trucare <[email-masked]>, Benoy TrucareFzc <[email-masked]>, "RP Singh | TrucareFzc" <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>
Cc: Christian Mendoza <[email-masked]>, Maria Katrina Bautista <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Tue, 7 Jul 2020 10:01:22 +0400
List-Id: <ccteam.mumzworld.com>

Dear Avinash,

We need your urgency in resolving the below customer's complaint. After
sales complaints need to be treated with utmost urgency, if we are not able
to get a resolution from your end, we'll have to return the item back to
you.

++ @Abigail Nicole Capinpin <[email-masked]>

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Mon, Jul 6, 2020 at 2:02 PM Christian Mendoza <[email-masked]>
wrote:

> Hi Team,
>
> Please update @Ashley Fernandes <[email-masked]> kindly assist
>
> Thank you and Best Regards,
>
>
>
> On Mon, Jul 6, 2020 at 9:46 AM Maria Katrina Bautista <[email-masked]>
> wrote:
>
>> Hello team,
>>
>> Any update on this?
>>
>> The customer is following up.
>>
>> Thank you
>>
>> On Sat, 20 Jun 2020 at 14:51, Maria Katrina Bautista <[email-masked]>
>> wrote:
>>
>>> Hello team,
>>>
>>> As per customer, after receiving the item they realized the blender was
>>> not working because the locking ring is missing.
>>>
>>> It’s C - lock ring.
>>>
>>>
>>>
>>> Please send the missing part so we can deliver it to the customer.
>>>
>>> Thank you
>>>
>>