Subject: Re: Intex - 12ft x 30In Prism Frame Premium Pool - Grey
From: Abdul Moiz Ashraf <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: customer care <[email-masked]>, April De Torres <[email-masked]>
Date: Mon, 6 Jul 2020 14:55:22 +0000
List-Id: <ccteam.mumzworld.com>

Yes the description is wrong.

The filter pump comes in the different model number 26712

Thanks & Regards,

Abdul Moiz

Mobile Number : +971 55 3996788

Office Address: Deira, Dubai.

________________________________
From: Angeli Fontillas <[email-masked]>
Sent: Monday, July 6, 2020 6:51 PM
To: Abdul Moiz Ashraf <[email-masked]>
Cc: customer care <[email-masked]>; April De Torres <[email-masked]>
Subject: Re: Intex - 12ft x 30In Prism Frame Premium Pool - Grey

Hello Abdul,

Thank you for checking.

As per the description in the website it includes a filter pump? Is the description on our website is wrong?

Thank you.

On Mon, 6 Jul 2020 at 18:47, Abdul Moiz Ashraf <[email-masked]<mailto:[email-masked]>> wrote:
Item doesnt come with a filter pump.

Thanks & Regards,

Abdul Moiz

Mobile Number : +971 55 3996788

Office Address: Deira, Dubai.

________________________________
From: Angeli Fontillas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 5, 2020 7:42 PM
To: Abdul Moiz Ashraf <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; April De Torres <[email-masked]<mailto:[email-masked]>>
Subject: Intex - 12ft x 30In Prism Frame Premium Pool - Grey

Hello,

Good day!

We have a customer who purchased the below item and as per the description it includes a filter pump however it was received without the pump.

It was purchased under POMUMZ_DXB219183.

Intex - 12ft x 30In Prism Frame Premium Pool - Grey
SKU-GTC-26710

May we know if its included on the vox or its being sent on a separate box as the customer only received 1 box with the pool inside and no pump.

Thank you so much.

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE