Subject: Re: URGENT DELIVERY TODAY BEFORE 11 AM - 600743099
From: "Alina D'Souza" <[email-masked]>
To: Amir Julkarnain <[email-masked]>
Cc: Sujan Raj <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, Syed Yakoob <[email-masked]>, Shinette Grace Ochoa <[email-masked]>, Mostafa Said <[email-masked]>, customer care <[email-masked]>, Taqwa Ali <[email-masked]>, Ekta Jesswani <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Mon, 6 Jul 2020 17:13:20 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

While delivery was the item collected and handed over to the warehouse?

Customer claims that have returned the damaged item too?

Kindly advise

@Mostafa saad <[email-masked]> Please assist

Regards,
Alina

On Thu, Mar 5, 2020 at 1:12 PM Amir Julkarnain <[email-masked]> wrote:

> Hello Team,
>
> Thank you for your support. Much appreciated.
>
> Best Regards,
> Amir
>
> On Thu, 5 Mar 2020 at 11:31, Sujan Raj <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Please note this order has been delivered at *2020-03-05 11:29.*
>>
>> Warm Regards,
>> Sujan Raj,
>> Mobile : +971506855826
>> Email : [email-masked]
>>
>>
>> On Thu, Mar 5, 2020 at 10:33 AM Sujan Raj <[email-masked]>
>> wrote:
>>
>>> Hi Amir,
>>>
>>> This order is on the way for our warehouse once we receive this order
>>> then we prioritize this.
>>>
>>> Warm Regards,
>>> Sujan Raj,
>>> Mobile : +971506855826
>>> Email : [email-masked]
>>>
>>>
>>> On Thu, Mar 5, 2020 at 10:13 AM Amir Julkarnain <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> Any update on this? Kindly prioritize.
>>>>
>>>> Best Regards,
>>>> Amir
>>>>
>>>> On Thu, 5 Mar 2020 at 09:52, Amir Julkarnain <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Mostafa,
>>>>>
>>>>> I spoke to sujan and he said its not possible before 11am. This
>>>>> customer really needs it before 11am as she will be travelling. Can we send
>>>>> it with our driver instead? Or other driver that can deliver before 11am.
>>>>>
>>>>> Best Regards,
>>>>> Amir
>>>>>
>>>>>
>>>>>
>>>>> On Thu, 5 Mar 2020 at 09:33, Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Sujan Raj <[email-masked]>   As discussed Please deliver
>>>>>> this order ASAP.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> LM Supervisor at Mumzworld
>>>>>>
>>>>>> ᐧ
>>>>>>
>>>>>> On Thu, Mar 5, 2020 at 9:22 AM Amir Julkarnain <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Mostafa saad <[email-masked]> ,
>>>>>>>
>>>>>>> Please ensure to have this delivered before 11am today.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> Amir
>>>>>>>
>>>>>>> On Thu, 5 Mar 2020 at 09:07, Syed Yakoob <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Shinette,
>>>>>>>>
>>>>>>>> Order completely picked/packed. Release for loading
>>>>>>>> @Mostafa saad <[email-masked]> FYA
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>>
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Thu, 5 Mar 2020 at 08:55, Shinette Grace Ochoa <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Syed,
>>>>>>>>>
>>>>>>>>> Please pick and pack the replacement order and hand it over to
>>>>>>>>> lastmile for urgent delivery.
>>>>>>>>>
>>>>>>>>> @Mostafa saad <[email-masked]> - Please support to
>>>>>>>>> deliver before 11 am, driver has to collect the faulty item.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>> Best regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, Mar 5, 2020 at 8:43 AM Amir Julkarnain <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> +Syed Yakoob <[email-masked]>
>>>>>>>>>>
>>>>>>>>>> On Thu, 5 Mar 2020 at 08:42, Amir Julkarnain <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Team,
>>>>>>>>>>>
>>>>>>>>>>> Please arrange urgent delivery today for the above order. It is
>>>>>>>>>>> an  immediate replacement for the damaged item - 600737923.
>>>>>>>>>>>
>>>>>>>>>>> Customer needs this before 11am as she will be travelling.
>>>>>>>>>>>
>>>>>>>>>>> Kindly ensure to deliver.
>>>>>>>>>>>
>>>>>>>>>>> Shipping Address
>>>>>>>>>>> SHIP TOnatalie vanderheim
>>>>>>>>>>> ZABEEL HOUSE
>>>>>>>>>>> 1213 ONYX TOWER THE GREENS TOWER 2
>>>>>>>>>>> Dubai
>>>>>>>>>>> United Arab Emirates Map
>>>>>>>>>>> SHIP AREA
>>>>>>>>>>> SHIP PHONE971521880057
>>>>>>>>>>>
>>>>>>>>>>> Best Regards
>>>>>>>>>>> --
>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Amir Hussain Julkarnain*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Amir Hussain Julkarnain*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> *Amir Hussain Julkarnain*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>
> --
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>