Subject: Re: 600844292 || Wrong Item Shipped || Kuwait
From: Mohit Caleb <[email-masked]>
To: Ekta Jesswani <[email-masked]>, Muhammad Habib <[email-masked]>
Cc: Mostafa Said <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Shady Elgendy <[email-masked]>, Veronique Bachmann <[email-masked]>, Customer Care Team <[email-masked]>
Date: Mon, 6 Jul 2020 16:58:41 +0400
List-Id: <ccteam.mumzworld.com>

+Muhammad Habib <[email-masked]>

Kindly review the CCTV footage on how the wrong items went through.

Thanks & Regards
ᐧ

On Tue, May 26, 2020 at 1:21 PM Ekta Jesswani <[email-masked]> wrote:

> Hi Mostafa and Mohit
>
> With regard to the subject order, the customer has ordered for the below
> items and received 2 filter pumps instead.
>
> Intex Rectangular Frame Only Pool Without Pump
> Intex Filter Pump (15Ft Pool) 1000 Gallons
>
> Attached below are the 2 items she received.
>
> Please check and advise if the original item ordered is yet in the
> warehouse.
> It needs to be shipped to her immediately.
>
> @Ronald Gaviola <[email-masked]> @Moataz Salah El Din
> <[email-masked]> Can we collect the extra pump through DHL?
> Or should we not collect it, keeping in mind the return cost?
>
> Please advise
>
> Thanks
>
> --
> *Regards, *
>
>
>

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