Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party screening. << Reference ID: 59015200 >>
From: Johannes Jade Pabeca <[email-masked]>
To: "ae.mumzworld" <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Eugene Mugisa <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 6 Jul 2020 16:30:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi Khalid,

I think your team have already returned the shipment back to us and we have
reassigned the shipment accordingly.

Just to answer your query, the consignee is not a business entity but a
name of a person - Ghoroub Al Maghribi as mentioned in our previous email.

Though the literal translation seems to imply as a business name ( Moroccan
Sunset ) however, it should not be translated that way.

Best regards

On Mon, Jul 6, 2020 at 4:14 PM <[email-masked]> wrote:

> Hi Johannes,
>
>
> Good day.
>
>
> Could you please provide information as to the company’s area of activity
> and, if possible, provide a link to a company website?
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked]
> >> Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party
> screening. << Reference ID: 59015200 >>
> >> Sent: 07/03/2020 05:41
> >>
> >>
>
> Hi Johannes,
>
>
>
> Good day.
>
>
>
> Well noted. I shall request our concerned team to clarify on this request
> further.
>
>
> Should you require any further assistance, please contact me directly.
>
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked]
> >> Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party
> screening. << Reference ID: 59015200 >>
> >> Sent: Wed, 01 Jul 2020 08:26:20 UTC+04:00
> >>
> >>
> Hi Team,
>
> >>
> You translated it literally, as per our Arabic team the name should be
> read as   Ghoroub Al Maghribi
>
> >>
> Best
>
> >>
>
> >>
>
> >>
>
>
> >>
> On Wed, Jul 1, 2020 at 2:10 AM <[email-masked]> wrote:
> >>
>
>> Hi Johannes,
>>
>>
>> >>
>>
>> Good day.
>>
>>
>> >>
>>
>> The shipments were returned back to MUMZWORLD on 25th June.
>>
>>
>> >>
>>
>> According to our records, the consignee's name was : MOROCCAN GROUP.
>>
>>
>> >>
>> Should you require any further assistance, please contact me directly.
>>
>> >>
>> Best Regards,
>>
>> >>
>> *Khalid Khalfan*
>> Key Account Advisor
>>
>> >>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>> >>
>>
>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>> >>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked], [email-masked]
>> >> Cc: [email-masked], [email-masked], [email-masked],
>> [email-masked]
>> >> Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party
>> screening. << Reference ID: 59015200 >>
>> >> Sent: Tue, 30 Jun 2020 09:35:02 UTC+04:00
>> >>
>> >>
>> Hi DHL Team,
>>
>> >>
>> Please see customers reply:
>>
>> >>
>>
>>> We were contacted by DHL, and they asked me to review you by changing
>>> the name of the applicant, who is Grob Al-Almgrby is the name of a
>>> person and not the name of an organization or company
>>> >> تم التواصل مع شركه dhl وطلبو مني مراجعتكم بتغير اسم صاحب الطلب وهو
>>> غروب المغربي Grob. Almgrby اسم شخص وليس اسم موؤسسه او شركه
>>
>>
>> >>
>> The customer is implying that the name of the order is under a person's
>> name and not a business/or any organization.
>>
>> >>
>> BR
>>
>>
>> >>
>> On Wed, Jun 24, 2020 at 9:52 AM Johannes Jade Pabeca <
>> [email-masked]> wrote:
>> >>
>>
>>> Hi Amr/  Ronald,
>>>
>>> >>
>>> The customer has been notified.
>>>
>>> >>
>>> Pending response from the customer.
>>>
>>> >>
>>> Thank you
>>>
>>> >>
>>> On Tue, Jun 23, 2020 at 9:23 AM Amir Julkarnain <[email-masked]>
>>> wrote:
>>> >>
>>>
>>>> Hi Johannes,
>>>>
>>>> >>
>>>> As discussed, we need your support here. Please do the needful.
>>>>
>>>> >>
>>>> Best regards
>>>>
>>>> >>
>>>> On Tue, 23 Jun 2020 at 08:38, Ronald Gaviola <[email-masked]>
>>>> wrote:
>>>> >>
>>>>
>>>>> Hello Leaders, +Amir Julkarnain <[email-masked]> +Ekta Jesswani
>>>>> <[email-masked]>
>>>>> >>
>>>>>
>>>>> >>
>>>>> Please support to get the details from the customer.
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> Regards,
>>>>> Ronald
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> On Tue, Jun 23, 2020 at 12:42 AM <[email-masked]> wrote:
>>>>> >>
>>>>>
>>>>>> Hi Ronald,
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> Good day.
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> The subject shipments are currently on hold for denied party
>>>>>> screening.
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> We require the following information:
>>>>>>
>>>>>>
>>>>>> * >> *
>>>>>>
>>>>>> *1208688084 / 100160708_1*
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> 1.business activities of the consignee
>>>>>>
>>>>>> 2.website of the consignee (if exists)
>>>>>>
>>>>>> 3.full entity name
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> *1208690486 / 100160708_2*
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> 1.business activities of the consignee
>>>>>>
>>>>>> 2.website of the consignee (if exists)
>>>>>>
>>>>>> 3.full entity name
>>>>>>
>>>>>>
>>>>>> >>
>>>>>> Should you require any further assistance, please contact me directly.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> >>
>>>>>> *Khalid Khalfan*
>>>>>> Key Account Advisor
>>>>>>
>>>>>> >>
>>>>>> DHL EXPRESS
>>>>>> P.O.Box 6252
>>>>>> Dubai
>>>>>> United Arab Emirates
>>>>>> 2924114
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>>> >>
>>>>>>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>>
>>>>>
>>>> >>
>>>>
>>>> >>
>>>> --
>>>> >>
>>>> *Amir Hussain Julkarnain*
>>>> >> Junior Team Leader
>>>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>> >>
>>>> >>
>>>>
>>>
>>> >>
>>>
>>> >>
>>> --
>>> >>
>>> *Johannes Jade *
>>>
>>> >>
>>> >>
>>>
>>
>> >>
>>
>> >>
>>
>> --
>> >>
>> *Johannes Jade *
>>
>> >>
>> >>
>>
>>
>> >>
>>
>>
>> >>
>>
>
>
> >>
>
> --
> >>
> *Johannes Jade *
>
> >>
> >>
>
>
>
>
>
>
>

-- 
*Johannes Jade *