Subject: Re: Order #600892977 // MHS-91007 // Kinder Valley - White Dimple Wicker Moses Basket w/ Stand // Defective
From: Mukhtar Westborn <[email-masked]>
To: Denmark A <[email-masked]>
Cc: David Nunes <[email-masked]>, Warehouse <[email-masked]>, Alex Samuel <[email-masked]>, Amir Westborn <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Michael Rolle <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Mon, 6 Jul 2020 16:06:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi,

Our warehouse is in freezone area, it cost us for every incoming vehicle.

Thats why we prefer to take all return items at one time only, by end of
every month.

Regards,
Mukhtar.

On Mon, 6 Jul 2020, 12:35 pm Denmark A, <[email-masked]> wrote:

> Dear Mukhtar,
>
> Can we go directly to your warehouse?
>
> Regards,
> Den mark
>
> On Mon, Jul 6, 2020 at 12:33 PM Mukhtar Westborn <[email-masked]>
> wrote:
>
>> Hi,
>>
>> Contact person: Alex
>> Number: +971559072508
>> Address: Total freight international ,
>> Plot F B 70,
>> D W C,
>> Dubai.
>>
>> Regards
>>
>>
>> On Mon, 6 Jul 2020, 8:07 am Denmark A, <[email-masked]> wrote:
>>
>>> Dear Mukhtar,
>>>
>>> Could you please share your complete address and contact person to whom
>>> we will hand over the item.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Sun, Jul 5, 2020 at 8:39 PM Mukhtar Westborn <[email-masked]>
>>> wrote:
>>>
>>>> Hi denmark,
>>>>
>>>> You can return the damaged item to us alongwith other returns, which is
>>>> normally done by end of every month.
>>>>
>>>> Regards,
>>>> Mukhtar
>>>>
>>>>
>>>> On Sun, 5 Jul 2020, 5:05 pm Denmark A, <[email-masked]> wrote:
>>>>
>>>>> Dear Mukhtar,
>>>>>
>>>>> Please  respond and update us.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Sat, Jul 4, 2020 at 9:16 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Mukhtar,
>>>>>>
>>>>>> Please update.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Thu, Jul 2, 2020 at 8:27 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Mukhtar,
>>>>>>>
>>>>>>> How can we send the item to your side please assist.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Den mark
>>>>>>>
>>>>>>> On Tue, Jun 30, 2020 at 5:13 PM Mukhtar Westborn <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Ok Noted.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Mukhtar
>>>>>>>>
>>>>>>>> On Tue, Jun 30, 2020 at 2:54 PM Denmark A <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Vendor,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>>> item back to you for your further evaluation.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Return Reason:missing_part_or_pieces
>>>>>>>>> Comments :Poor quality (paint & wicker), cover is not
>>>>>>>>> proportionate to the size of the basket, missing stand, material and
>>>>>>>>> functionality is not sturdy.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> Den mark
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Regards,*
>>>>>>>>
>>>>>>>>
>>>>>>>> *Mukhtar Shaikh*
>>>>>>>>
>>>>>>>> *Business Development Manager *
>>>>>>>>
>>>>>>>> *Westborn Ltd.*
>>>>>>>>
>>>>>>>> *Unit 16 *
>>>>>>>>
>>>>>>>> *Electric Avenue Industrial Estate*
>>>>>>>>
>>>>>>>> *Dulverton Rd.*
>>>>>>>>
>>>>>>>> *Birmingham*
>>>>>>>>
>>>>>>>> *B6 7JJ*
>>>>>>>>
>>>>>>>> *United Kingdom*
>>>>>>>>
>>>>>>>> *UAE Mobile: 056 398 6846*
>>>>>>>>
>>>>>>>> *Tel: 0844 7744644*
>>>>>>>>
>>>>>>>> *Fax: 0844 7744438*
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
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