Subject: RE: CRA Request || Very Urgent
From: <[email-masked]>
To: "'Taqwa Ali'" <[email-masked]>, "'Ahmed Irfan'" <[email-masked]>, "'Hussain Firoz Miyagamwala'" <[email-masked]>
Cc: "'KSA Lastmile'" <[email-masked]>, "'Zubair Wahid'" <[email-masked]>, "'Ekta Jesswani'" <[email-masked]>, "'Amir Julkarnain'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Anas nazzal'" <[email-masked]>
Date: Mon, 6 Jul 2020 15:52:03 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Ahmed Irfan,

Please confirm the order number so  <mailto:[email-masked]> @Hussain Firoz Miyagamwala can create the CRA ASAP.

The customer is following up closely and we need to refund.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Taqwa Ali <[email-masked]> 
Sent: Wednesday, July 1, 2020 2:14 PM
To: Ahmed Irfan <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>; KSA Lastmile <[email-masked]>; Zubair Wahid <[email-masked]>; Ekta Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>; customer care <[email-masked]>; Anas nazzal <[email-masked]>
Subject: Re: CRA Request || Very Urgent

Dear Ahmed 

Kindly cancel the order, CM want refund 

@Hussain Firoz Miyagamwala <mailto:[email-masked]>  Please receive CRA, once its done. 

Regards

Taqwa 

 

 

 

On Tue, Jun 30, 2020 at 7:29 PM Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Ahmed,

Kindly confirm if the item has been returned.

Best regards,

Anas Nazzal 

On Mon, Jun 29, 2020 at 9:36 AM Hussain Firoz Miyagamwala <[email-masked] <mailto:[email-masked]> > wrote:

Dear Ahmed,

Please confirm order numbers for which it is cancelled from your side.

  <https://docs.google.com/uc?export=download&id=1wE4VHYLthQkzUxiEAXo0CJzwEzyTMc0R&revid=0B4UF4ybqDUNURGpoR1plR2FUTVNwNDdwb2k3Q1hmelk2OWJzPQ> 

 

On Sat, Jun 27, 2020 at 3:26 PM Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Hussien,

Kindly assist with the below customer.

Best Regards

Anas Nazzal 

On Sat, Jun 27, 2020 at 3:07 PM Ahmed Irfan <[email-masked] <mailto:[email-masked]> > wrote:

Done please proceed to CRA

On Sat, Jun 27, 2020 at 12:48 PM Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

Kindly confirm if 200270880_1 has been returned so we will create CRA.

Please note that he customer keeps calling to follow up 

Best Regards,

Anas Nazzal 

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On Mon, Jun 22, 2020 at 9:30 PM Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > wrote:

 

Saee-KSA::OS01720977KS   || SO#200291213  This is still pending pick up the customer want the item please confirm if you are able to ship it if not raise CRA asap. 

BarqExpress::4969493836  || SO#200270880 

 iMile-KSA::606022038873  || SO#600871030  The customer still wants the item , Please confirm if this can be dispatched and delivered urgently  

 

DHL-Express::3409701455 ||  SO# 200279547 || Shipment has been returned back and dlvrd to MANTOSH Please update the CRA customer ask for urgent refund  

SMSA-KSA::290089804717  || SO#200283766  
Thanks,Amani 

 

On Thu, Jun 18, 2020 at 4:33 PM Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > wrote:

Hi Hussain,

This is very urgent please update them asap the below customer need the refund urgently. 

 Shipa-KSA::S001111843814 || SO#200280858  Pending pick up 

 

Thanks,

Amani 

 

On Sun, Jun 14, 2020 at 4:18 PM Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > wrote:

Hi Hussain , 

The below need CRA ASAP please update 

iMile-KSA::604212032429  || SO#100140613_1  Pending Pick up 

Wimo-KSA::2007000028439  || SO#100139917_1  Pending pick up 

iMile-KSA::604212067736  || SO#700230281 Pending pick up 

Shipa-KSA::SOR004531873  || SO#200285585  Pending pick up 

 Tam-KSA::832018003350 ||  SO#200290889_1 Pending pick up 

iMile-KSA::602062050397  || SO#200230901  Pending pick up 

 Shipa-KSA::S001111843814 || SO#200280858  Pending pick up 

Wimo-KSA::2007000026753  || SO# 100130936_1 Pending pick up 

BarqExpress::7956659768   || SO#100139667 Pending pick up 

iMile-KSA::605102049276 || SO#200284405 || Pending pick up  

DHL-Express::3409703706 ||  SO#100144942 Shipment returned

SO#200252933 || KSA Product Retuern Ticket # 860141 
SO#200243521 || KSA Product Return Ticket # 821613 

Thanks,

Amani 

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