Subject: Re: Order #600892977 // MHS-91007 // Kinder Valley - White Dimple Wicker Moses Basket w/ Stand // Defective
From: Denmark A <[email-masked]>
To: Mukhtar Westborn <[email-masked]>
Cc: David Nunes <[email-masked]>, Warehouse <[email-masked]>, Alex Samuel <[email-masked]>, Amir Westborn <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Michael Rolle <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Mon, 6 Jul 2020 12:35:32 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mukhtar,

Can we go directly to your warehouse?

Regards,
Den mark

On Mon, Jul 6, 2020 at 12:33 PM Mukhtar Westborn <[email-masked]>
wrote:

> Hi,
>
> Contact person: Alex
> Number: +971559072508
> Address: Total freight international ,
> Plot F B 70,
> D W C,
> Dubai.
>
> Regards
>
>
> On Mon, 6 Jul 2020, 8:07 am Denmark A, <[email-masked]> wrote:
>
>> Dear Mukhtar,
>>
>> Could you please share your complete address and contact person to whom
>> we will hand over the item.
>>
>> Regards,
>> Den mark
>>
>> On Sun, Jul 5, 2020 at 8:39 PM Mukhtar Westborn <[email-masked]>
>> wrote:
>>
>>> Hi denmark,
>>>
>>> You can return the damaged item to us alongwith other returns, which is
>>> normally done by end of every month.
>>>
>>> Regards,
>>> Mukhtar
>>>
>>>
>>> On Sun, 5 Jul 2020, 5:05 pm Denmark A, <[email-masked]> wrote:
>>>
>>>> Dear Mukhtar,
>>>>
>>>> Please  respond and update us.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Sat, Jul 4, 2020 at 9:16 AM Denmark A <[email-masked]> wrote:
>>>>
>>>>> Dear Mukhtar,
>>>>>
>>>>> Please update.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Thu, Jul 2, 2020 at 8:27 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Mukhtar,
>>>>>>
>>>>>> How can we send the item to your side please assist.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Tue, Jun 30, 2020 at 5:13 PM Mukhtar Westborn <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Ok Noted.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Mukhtar
>>>>>>>
>>>>>>> On Tue, Jun 30, 2020 at 2:54 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Vendor,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>> item back to you for your further evaluation.
>>>>>>>>
>>>>>>>>
>>>>>>>> Return Reason:missing_part_or_pieces
>>>>>>>> Comments :Poor quality (paint & wicker), cover is not proportionate
>>>>>>>> to the size of the basket, missing stand, material and functionality is not
>>>>>>>> sturdy.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> *Regards,*
>>>>>>>
>>>>>>>
>>>>>>> *Mukhtar Shaikh*
>>>>>>>
>>>>>>> *Business Development Manager *
>>>>>>>
>>>>>>> *Westborn Ltd.*
>>>>>>>
>>>>>>> *Unit 16 *
>>>>>>>
>>>>>>> *Electric Avenue Industrial Estate*
>>>>>>>
>>>>>>> *Dulverton Rd.*
>>>>>>>
>>>>>>> *Birmingham*
>>>>>>>
>>>>>>> *B6 7JJ*
>>>>>>>
>>>>>>> *United Kingdom*
>>>>>>>
>>>>>>> *UAE Mobile: 056 398 6846*
>>>>>>>
>>>>>>> *Tel: 0844 7744644*
>>>>>>>
>>>>>>> *Fax: 0844 7744438*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
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>>>>>>