Subject: Re: Order #100122905 // MTC-903-R // Megastar - 2 Seater Kids 4x4 Ride-On Wagon Car - Red // Defective Damaged
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Simba <[email-masked]>
Cc: "Simba ." <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>
Date: Mon, 6 Jul 2020 10:39:26 +0400
List-Id: <ccteam.mumzworld.com>

@Simba <[email-masked]> The customer wants a refund instead. as the
item has the same issue please issue CN.

Regards,

On Mon, Jul 6, 2020 at 10:37 AM Denmark A <[email-masked]> wrote:

> @Simba <[email-masked]> FYI
>
> Regards,
>
> On Mon, Jul 6, 2020 at 10:29 AM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>> Customer does not need the item wants a refund.
>>
>> Regards,
>> Alina
>>
>> On Sat, Jul 4, 2020 at 8:53 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Simba,
>>>
>>> Thank you for your email.
>>>
>>> @customer care <[email-masked]> @Alina D'Souza
>>> <[email-masked]> Please assist to inform the customer regarding
>>> the issue.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Tue, Jun 30, 2020 at 4:14 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>> Noted on this.
>>>>
>>>> @Alina D'Souza <[email-masked]> FYI
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Mon, Jun 29, 2020 at 9:41 AM Simba . <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>> The battery is damaged,it will cost 300 AED to replace. Kindly check
>>>>> with the client and confirm.
>>>>>
>>>>>
>>>>> Thanks & Regards,
>>>>>
>>>>> *Simbarashe Mawere*
>>>>>
>>>>> P.O Box 115161 | Dubai  |  UAE
>>>>>
>>>>> M:+971556595409 T:+971-43339050|F: +971-43339052
>>>>>
>>>>> E: [email-masked] <[email-masked]> | W:
>>>>> www.metelegance. <http://www.darvesh.com/>*net*
>>>>>
>>>>>
>>>>> On Sat, Jun 27, 2020 at 3:58 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>>
>>>>>> The customer returned a damaged item to be repaired but the item sent
>>>>>> back to her with the same issue
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>