Subject: RE: NAQEL-Road::70805105 || SO#200273404
From: "Lamia Aldawsari" <[email-masked]>
To: "'Alaa Musa'" <[email-masked]>, "'DXB CS'" <[email-masked]>
Cc: "'Amani Bani Odeh'" <[email-masked]>, "'customer care'" <[email-masked]>, "'premiumaccount'" <[email-masked]>
Date: Sun, 5 Jul 2020 23:09:49 +0300
List-Id: <ccteam.mumzworld.com>

Dear Alaa,

Good Day..

The shipment consists of 2 pieces. 1 Piece we Return to Origin, but rest pieces not located & once located we will update.

 

 

 

Best Regards

Lamia Al Dawsari

Premium Key Account Agent

NAQEL Express

Working Hours : 8:00 AM - 3:30 PM

Phone: 920020505/ 0594541021

Fax +966 1 471 0068

E-mail: [email-masked] <mailto:[email-masked]> 

Twitter:@NaqelCare

www.Naqel.com.sa <http://www.naqel.com.sa/> 

 

 

From: Lamia Aldawsari [mailto:[email-masked]] 
Sent: Wednesday, 1 July, 2020 6:33 PM
To: 'Alaa Musa' <[email-masked]>; 'DXB CS' <[email-masked]>
Cc: 'Amani Bani Odeh' <[email-masked]>; 'customer care' <[email-masked]>; 'premiumaccount' <[email-masked]>
Subject: RE: NAQEL-Road::70805105 || SO#200273404

Dear Alaa,

Good Day..

We will check and update you ASAP.

 

 

Best Regards

Lamia Al Dawsari

Premium Key Account Agent

NAQEL Express

Working Hours : 8:00 AM - 3:30 PM

Phone: 920020505/ 0594541021

Fax +966 1 471 0068

E-mail:  <mailto:[email-masked]> [email-masked]

Twitter:@NaqelCare

 <http://www.naqel.com.sa/> www.Naqel.com.sa

 

 

From: Alaa Musa [mailto:[email-masked]] 
Sent: Wednesday, 1 July, 2020 9:31 AM
To: DXB CS <[email-masked] <mailto:[email-masked]> >; Norah Q <[email-masked] <mailto:[email-masked]> >; premiumaccount <[email-masked] <mailto:[email-masked]> >
Cc: Amani Bani Odeh <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: NAQEL-Road::70805105 || SO#200273404

Dear team, 

Are we able to arrange delivery ? The customer raised a complaint to the MCI, I need this delivered within 24 hours .

Regards, 

Alaa

 

On Sun, 7 Jun 2020 at 10:39, 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Noted we will arrange delivery asap. 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Amani Bani Odeh [mailto: <mailto:[email-masked]> [email-masked]] 
Sent: Friday, June 5, 2020 10:01 AM
To: DXB CS < <mailto:[email-masked]> [email-masked]>
Cc: customer care < <mailto:[email-masked]> [email-masked]>
Subject: NAQEL-Road::70805105 || SO#200273404

Dears,

Please arrange an urgent delivery. 

Thanks,

Amani