Subject: Re: Order #: 700243297
From: Mohit Caleb <[email-masked]>
To: Edwin Thomas <[email-masked]>
Cc: Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>, Ashish Nair <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Mamdouh Younes <[email-masked]>, Mohammad Abbas <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Ronald Gaviola <[email-masked]>, Syed Yakoob <[email-masked]>, Taqwa Ali <[email-masked]>, Vipin Raj <[email-masked]>, customer care <
Date: Sun, 5 Jul 2020 21:48:30 +0400
List-Id: <ccteam.mumzworld.com>

Hello Edwin,

As per the Bundle, there should be two pieces of  AWL-BB2

But the system has only pushed a single piece the same was reflected on LFS
& sent to the customer.

Thanks & Regards,
ᐧ

On Sun, Jul 5, 2020 at 8:50 PM Edwin Thomas <[email-masked]> wrote:

> Hi Mohit ,
>
>            Could you please mention the name of the  part /Item which is
> missing in LFS ?  As per netsuite data item
> * BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5 * have only two parts
>
> AWL-BB2 and AWL-BB5 . Both these items are pushed to LFS also . If you
> could give the name of the missing item/part we can add / edit this Kit
> item so that same issue cannot happen again .
>
>
> On Sun, Jul 5, 2020 at 9:49 AM Sara Ahmed <[email-masked]>
> wrote:
>
>> Adding Edwin to check if this is a system issue
>>
>> On Sun, 5 Jul 2020 at 9:43 AM Mohit Caleb <[email-masked]> wrote:
>>
>>> Hello Taqwa,
>>>
>>> This issue is related to Tech as the complete Bundle is not moving to
>>> LFS.
>>> @Sara Ahmed <[email-masked]> - Could you please check what
>>> could be done here as this is 4th Complaint about the same issue.
>>>
>>> @Ekta Jesswani <[email-masked]> - Kindly check what could be done
>>> here to assist the customer urgently.
>>>
>>> Thanks & Regards,
>>> ᐧ
>>>
>>> On Sun, Jul 5, 2020 at 9:28 AM Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Team
>>>>
>>>> Please assist we need urgent update
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>> On Thu, Jul 2, 2020 at 2:08 PM Taqwa Ali <[email-masked]> wrote:
>>>>
>>>>> Dear Ronald
>>>>>
>>>>> Please assist
>>>>>
>>>>> The CM is disabled, and she need the missing stroller urgently.
>>>>>
>>>>> Please consider her situation, and arrange delivery for missing item
>>>>> as soon as possible
>>>>>
>>>>> The item is a bundle she should receive two strollers but she received
>>>>> only one
>>>>>
>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1143457>
>>>>>
>>>>> Bumble & Bird - Robin Separable Twin Travel Stroller - Black
>>>>>
>>>>> Fatma Hamad
>>>>> شارع 1 /قطعه1/منزل٦٨
>>>>> 68
>>>>> Dahar
>>>>> Kuwait Map
>>>>> SHIP AREA
>>>>> SHIP PHONE96565149893
>>>>>
>>>>>
>>>>> Regards
>>>>> Taqwa
>>>>>
>>>>> On Thu, Jul 2, 2020 at 1:56 PM Mostafa Said <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Taqwa Ali <[email-masked]> Please check the inventory team
>>>>>> comment.
>>>>>>
>>>>>> On Thu, Jul 2, 2020 at 12:06 PM Mohammad Abdul Naser <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear Team
>>>>>>>
>>>>>>> Please be informed that the same issue was addressed in previous
>>>>>>> cases.
>>>>>>>
>>>>>>> *"Re: Missing Item - 600856799// SKU:
>>>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5".*
>>>>>>> *"Re: 200298506 // MISSING PART"*
>>>>>>>
>>>>>>>  )As the SKU showing as a bundle in Netsuite but in LFS it's
>>>>>>> showing as a single item.
>>>>>>>
>>>>>>> Need to solve this system issue in order to avoid any future cases
>>>>>>>
>>>>>>> On Thu, Jul 2, 2020 at 11:56 AM Mostafa Said <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> +Mohammad Abdul Naser <[email-masked]> +Ashish Nair
>>>>>>>> <[email-masked]> i think it's the same case that the item
>>>>>>>> coming as bundle on NS and not on LFS right?
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jul 2, 2020 at 11:42 AM Muhammad Habib <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Team,
>>>>>>>>> Sku :BNDL-MZ-TWIN-BB2 The second stroller is missing
>>>>>>>>> Please check for missing part.
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks & regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> You received this message because you are subscribed to the Google
>>>>>>>>> Groups "Outbound.fc" group.
>>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>>> send an email to [email-masked].
>>>>>>>>> To view this discussion on the web visit
>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com
>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>> .
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>
>>> --
>>>
>>> --
>>
>> *Sara Ahmed*
>>
>> Head of Technology
>>
>> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>
> --
> Regards,
> Edwin Thomas
> Netsuite Developer
>

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