Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079 << Reference ID: 60315737 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Jul 2020 12:12:17 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Good day.

Our records indicate that,3 pieces were collected on May 4th. All 3 pieces were delivered on May 5th, received by TAREQ.

Please find the attached POD for reference.

Please note : The consignees must report such issues within 24 to 48 hours  ( MAX 72 HRS ), of receiving the shipment,

Should you require any further assistance, please contact me directly.Best Regards,Khalid KhalfanKey Account Advisor DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

>> Original Message ...
>> From: [email-masked]
>> To: [email-masked], [email-masked]
>> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
>> Subject: Re: Missing Item on the order - ENE-4059108EU || 600782079
>> Sent: Sun, 05 Jul 2020 08:48:37 UTC+04:00
>>
>> 
+ae.mumzworld 
>> 
>> Please advise here. The customer has received two packages only. 
>> AWB 4891312440
>> 
>> 
>> 
>> Regards,Ronald
>> 
>> 
On Sat, Jul 4, 2020 at 10:54 PM Amani Bani Odeh <[email-masked]> wrote:
>> Hi Mohit,
>> The customer only received 2 packages upon the delivery 
>> @Ronald Gaviola Please check and advise urgently.
>> 
>> Thanks,Amani 
>> On Sat, Jun 6, 2020 at 8:49 PM Mohit Caleb <[email-masked]> wrote:
>> Hello Amani,
>> 
>> This order was packed into 4 Packages can we please check with the customer how many packages were received by the customer.
>> 
>> @Ronald Gaviola - Could you please check how many packages were shipped from our end.
>> ᐧ
>> On Thu, Jun 4, 2020 at 6:35 PM Amani Bani Odeh <[email-masked]> wrote:
>> Dears,
>> Kind reminder.
>> Thanks,Amani 
>> On Thu, Jun 4, 2020 at 8:41 AM Amani Bani Odeh <[email-masked]> wrote:
>> Dears.
>> Other item were missing as well, the card wasn't included, Please advise within the day SKU# DRP-DR10071
>> @Ekta Jesswani the customer need and update today , please advise if we can place new order for these 2 items . 
>> 
>> [[:removedImage(image.png):]]
>> 
>> Thanks,Amani 
>> 
>> On Thu, Jun 4, 2020 at 8:07 AM Amani Bani Odeh <[email-masked]> wrote:
>> Dears,
>> The customer is following up please update asap .
>> Thanks,Amani 
>> On Wed, May 27, 2020 at 9:33 AM Michaela Manibo <[email-masked]> wrote:
>> Team, 
>> 
>> Any update on this please?  Has this been packed?  This was never received by the customer/
>> 
>> Thanks
>> 
>> 
>> On Thu, May 14, 2020 at 9:40 PM Michaela Manibo <[email-masked]> wrote:
>> Team, 
>> Please check as customer did not get the item - . Please check and advise. Thanks
>> ENE-4059108EU
>> GUND - My Magical Light & Sound Unicorn
>> 
>> 
>> 
>> 
>>      
>> -- 
>> 
>>