Subject: Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
From: Muhammad Ayoub <[email-masked]>
To: Mostafa saad <[email-masked]>, Alina D'Souza <[email-masked]>
Cc: Road Rider <[email-masked]>, Taqwa Ali <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 5 Jul 2020 08:29:50 +0000
List-Id: <ccteam.mumzworld.com>

Dear team,

This assigned to another company driver from 01-07-2020 kindly check and update

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________________________________
From: Alina D'Souza <[email-masked]>
Sent: Sunday, July 5, 2020 12:27:08 PM
To: Mostafa saad <[email-masked]>
Cc: Road Rider <[email-masked]>; [email-masked] <[email-masked]>; Taqwa Ali <[email-masked]>; Mohamed Magdy <[email-masked]>; customer care <[email-masked]>; Asad <[email-masked]>; Ekta Jesswani <[email-masked]>
Subject: Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786

Hi Team,

Is this collected?

Regards,
Alina

On Mon, Jun 29, 2020 at 8:52 AM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:
@Road Rider<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]>  Please make sure to collect this item today without fail.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Mon, Jun 29, 2020 at 8:10 AM Alina D'Souza <[email-masked]<mailto:[email-masked]>> wrote:
Hi Mostafa,

Customer is upset as no one contacted please check the CC Team notes

I get the data from the Collection Tracker, It should have been updated as No response instead of Collection Initiated for me to be updated on the case

@Taqwa Ali<mailto:[email-masked]> please call the customer and advise will attempt the collection again.

Regards,
Alina

On Sun, Jun 28, 2020 at 5:32 PM Mostafa saad <[email-masked]<mailto:[email-masked]>> wrote:
@Alina D'Souza<mailto:[email-masked]>  From where you get this data !!!

As per you screen shoot, this CRA with status ( Collection Initiated ) wit road rider and we try with customer 2 times but the customer is not available to give the driver this item

So please call the customer again and inform him or her to make sure give the driver the collection

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sun, Jun 28, 2020 at 4:38 PM Alina D'Souza <[email-masked]<mailto:[email-masked]>> wrote:
Hi Mostafa,

Collection was arranged on 18th June not yet collected, please arrange collection asap

Regards,
Alina