Subject: Re: 100085702 // SKU: SDG-6970995780239 - Roborock Robotic Vacuum Cleaner - Black || WARRANTY
From: Christian Mendoza <[email-masked]>
To: [email-masked], Moataz Salah El Din <[email-masked]>
Cc: Jaymar Tolentino <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 12:03:05 +0400
List-Id: <ccteam.mumzworld.com>

Hi Faiz,

Noted with thanks.

++ @Moataz Salah El Din <[email-masked]> please arrange collection
refer to  Incident #1163613

Thank you and Best Regards,

On Sun, Jul 5, 2020 at 11:56 AM <[email-masked]> wrote:

> Hello Christian,
>
>
>
> Thank you for the email. Requesting you to please have the item collected
> from the customer and keep it ready for us to collect it for inspection.
>
>
>
> Thank you.
>
> Regards,
>
> Faiz.
>
>
>
> *From:* Christian Mendoza [mailto:[email-masked]]
> *Sent:* Sunday, July 5, 2020 1:23 AM
> *To:* [email-masked]; Jaymar Tolentino <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: 100085702 // SKU: SDG-6970995780239 - Roborock Robotic
> Vacuum Cleaner - Black || WARRANTY
>
>
>
> Hi Team,
>
>
>
> May we have an update on this? @Jaymar Tolentino <[email-masked]> please
> assist ASAP
>
>
>
> Thank you and Best Regards,
>
>
>
>
>
>
> On Fri, Jul 3, 2020 at 12:21 PM Christian Mendoza <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The customer purchased the subject item and asking for assistance as the
> item stops working. Please see the attached video for reference.
>
>
>
> Thank you and Best Regards,
>
>
>