Subject: RE: 100085702 // SKU: SDG-6970995780239 - Roborock Robotic Vacuum Cleaner - Black || WARRANTY
From: <[email-masked]>
To: "'Christian Mendoza'" <[email-masked]>, "'Jaymar Tolentino'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Sun, 5 Jul 2020 11:53:13 +0400
List-Id: <ccteam.mumzworld.com>

Hello Christian,

Thank you for the email. Requesting you to please have the item collected from the customer and keep it ready for us to collect it for inspection. 

Thank you.

Regards,

Faiz.  

From: Christian Mendoza [mailto:[email-masked]] 
Sent: Sunday, July 5, 2020 1:23 AM
To: [email-masked]; Jaymar Tolentino <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Re: 100085702 // SKU: SDG-6970995780239 - Roborock Robotic Vacuum Cleaner - Black || WARRANTY

Hi Team,

May we have an update on this? @Jaymar Tolentino <mailto:[email-masked]>  please assist ASAP

 

Thank you and Best Regards,

 

On Fri, Jul 3, 2020 at 12:21 PM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The customer purchased the subject item and asking for assistance as the item stops working. Please see the attached video for reference.

 

Thank you and Best Regards,