Subject: Re: 600898786_2 Wrong update
From: Naib Khan <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Muhammad Ayoub <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Hyacinth Joyce <[email-masked]>, Road Rider <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Sun, 5 Jul 2020 12:24:15 +0400
List-Id: <ccteam.mumzworld.com>

@Eugene Mugisa <[email-masked]> @Mostafa saad
<[email-masked]> please assist the customer following up and no
response from  Road Rider.

Regards.
Naib

On Sat, 4 Jul 2020 at 18:05, Angeli Fontillas <[email-masked]> wrote:

> Hello Muhammad,
>
> May we have an update on this please?
>
> Please advise asap, customer is constantly following up and upset on the
> delay.
>
> Thank you.
>
> On Sat, 4 Jul 2020 at 11:14, Naib Khan <[email-masked]> wrote:
>
>> Please update.
>>
>> Regards.
>> Naib
>>
>>
>> On Sat, 4 Jul 2020 at 11:03, Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> May we have an update please?
>>>
>>> Customer called in again to follow up.
>>>
>>> Please advise if the shipment was lost , do we need to place a new order?
>>>
>>> We need to resolve this today.
>>>
>>> Thank you.
>>>
>>> On Fri, 3 Jul 2020 at 12:22, Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please advise if we should place a new order for the customer
>>>>
>>>> On Wed, Jul 1, 2020 at 3:02 PM Road Rider <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>> We are checking on this shipment and will update you soon.
>>>>> *Rgds;*
>>>>> *Rukhsana Zafar*
>>>>> 📞 +971-43246555 |📱 +971-543080393
>>>>>
>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>
>>>>>
>>>>> On Wed, 1 Jul 2020 at 13:11, Eugene Mugisa <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Penalty for wrong update @'Mostafa saad' <[email-masked]>
>>>>>> on Road Rider
>>>>>>
>>>>>>
>>>>>>
>>>>>> Best,
>>>>>>
>>>>>> Eugene.
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Naib Khan <[email-masked]>
>>>>>> *Sent:* Wednesday, July 1, 2020 2:08 PM
>>>>>> *To:* Road Rider <[email-masked]>; Muhammad Ayoub <
>>>>>> [email-masked]>; [email-masked]; customer care <
>>>>>> [email-masked]>; lastmile <[email-masked]>; Hyacinth
>>>>>> Joyce <[email-masked]>
>>>>>> *Subject:* 600898786_2 Wrong update
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hi R.R,
>>>>>>
>>>>>>
>>>>>>
>>>>>>    - On our record, the shipment shows delivered but the customer
>>>>>>    did not receive the delivery
>>>>>>
>>>>>>         Please assist to deliver TODAY - items are urgently needed
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards.
>>>>>>
>>>>>> Naib
>>>>>>
>>>>>> --
>>>>>> You received this message because you are subscribed to the Google
>>>>>> Groups "lastmile" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email-masked].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com
>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>