Subject: Re: order# 600767657 AND 600896839 COLLECTION URGENT
From: Amir Julkarnain <[email-masked]>
To: Mostafa saad <[email-masked]>, "Returns.fc" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Denmark A <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, "Alina D'Souza" <[email-masked]>, Clearway Express <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 10:32:56 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mostafa,

As discussed, please have this collected today customer is really upset
about the delay in collection. Once done, update the CRA as soon as
possible. Customer wanted a CC refund.

Best Regards

On Sun, 5 Jul 2020 at 10:26, Mostafa saad <[email-masked]> wrote:

> @Clearway Express <[email-masked]>  FYA Please make sure to
> collect this CRA (  CRA_AR_RE13033  ) today
>
>
>
> Regards
> Mostafa Saad
>
>
>
> On Wed, Jul 1, 2020 at 7:19 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer called in and said that no one came to pick up the item yet.
>>
>> Please push the collection asap.
>>
>> Thank you.
>>
>> On Wed, 1 Jul 2020 at 09:18, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Amir
>>>
>>>
>>> The item with Mooen now and he will return it today to the WH
>>>
>>> @Mark Anthony Laraga <[email-masked]>  PLease proceed once you
>>> receive it
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Tue, Jun 30, 2020 at 3:59 PM Amir Julkarnain <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> I spoke to the customer and she said she never had a missed call today
>>>> - 600767657
>>>>
>>>> This is her number  :  971506509394
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for
>>>> this ( CRA_AR_RE11926 )
>>>>
>>>> Ensure that this will be collected today.
>>>>
>>>> Best Regards
>>>>
>>>> On Tue, 30 Jun 2020 at 15:33, Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Amir Julkarnain <[email-masked]> FYI  600767657 , please ask
>>>>> someone to cal and check wit the customer
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Tue, Jun 30, 2020 at 3:01 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Clearway Express <[email-masked]>  FYA related to (
>>>>>> CRA_AR_RE13033 )
>>>>>>
>>>>>> @Shajahan Kamal Batcha <[email-masked]>  FYA with Moeen for
>>>>>> this ( CRA_AR_RE11926 )
>>>>>>
>>>>>> @Alina D'Souza <[email-masked]>  We try for this
>>>>>> ( CRA_AR_RE11926 ) 3 times but the customer is not responding so please
>>>>>> call and inform him we will collect this item today
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>> Mostafa Saad
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Jun 30, 2020 at 2:54 PM Alina D'Souza <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mostafa,
>>>>>>>
>>>>>>> Urgent collection customers complaining please advise if done.
>>>>>>>
>>>>>>> 600767657
>>>>>>> 600896839
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alina
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>> *Amir Hussain Julkarnain*
>>>> Junior Team Leader
>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>

-- 
*Amir Hussain Julkarnain*
Junior Team Leader
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE