Subject: Re: 600904906 Wrong Item Delivered
From: Muhammad Habib <[email-masked]>
To: Mostafa Said <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Naib Khan <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Alina D'Souza" <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 11:26:19 +0500
List-Id: <ccteam.mumzworld.com>

Team,
CCTV footage has been reviewed and found that it was a label swapping issue.

On Sat, Jul 4, 2020 at 2:32 PM Mostafa Said <[email-masked]>
wrote:

> +Muhammad Habib <[email-masked]> Please check.
>
> On Sat, Jul 4, 2020 at 11:55 AM Mostafa saad <[email-masked]>
> wrote:
>
>>
>>
>> @Alina D'Souza <[email-masked]> Please create the CRA to proceed
>>
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Sat, Jul 4, 2020 at 11:44 AM Naib Khan <[email-masked]> wrote:
>>
>>> Hi Mohit,
>>>
>>> please investigate and share your feedback.Incident #1167851
>>>
>>> Comments: The customer ordered diapers and received a car seat. please
>>> check ASAP and collect the wrong item
>>> please correct this ASAP
>>>
>>> @Eugene Mugisa <[email-masked]> please arrange for Urgent
>>> collection and replace the correct item.
>>>
>>>
>>>
>>> Regards.
>>> Naib
>>>
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>>
>
>
> --
>
>

-- 

Thanks & regards,