Subject: Re: Order #: 700243297
From: Sara Ahmed <[email-masked]>
To: Amr Abed <[email-masked]>, Edwin Thomas <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: Ashish Nair <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Mamdouh Younes <[email-masked]>, Mohammad Abbas <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Ronald Gaviola <[email-masked]>, Syed Yakoob <[email-masked]>, Taqwa Ali <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>
Date: Sun, 5 Jul 2020 09:49:32 +0400
List-Id: <ccteam.mumzworld.com>

Adding Edwin to check if this is a system issue

On Sun, 5 Jul 2020 at 9:43 AM Mohit Caleb <[email-masked]> wrote:

> Hello Taqwa,
>
> This issue is related to Tech as the complete Bundle is not moving to LFS.
> @Sara Ahmed <[email-masked]> - Could you please check what
> could be done here as this is 4th Complaint about the same issue.
>
> @Ekta Jesswani <[email-masked]> - Kindly check what could be done
> here to assist the customer urgently.
>
> Thanks & Regards,
> ᐧ
>
> On Sun, Jul 5, 2020 at 9:28 AM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Please assist we need urgent update
>>
>> Regards
>> Taqwa
>>
>> On Thu, Jul 2, 2020 at 2:08 PM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Ronald
>>>
>>> Please assist
>>>
>>> The CM is disabled, and she need the missing stroller urgently.
>>>
>>> Please consider her situation, and arrange delivery for missing item as
>>> soon as possible
>>>
>>> The item is a bundle she should receive two strollers but she received
>>> only one
>>>
>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1143457>
>>> Bumble & Bird - Robin Separable Twin Travel Stroller - Black
>>>
>>> Fatma Hamad
>>> شارع 1 /قطعه1/منزل٦٨
>>> 68
>>> Dahar
>>> Kuwait Map
>>> SHIP AREA
>>> SHIP PHONE96565149893
>>>
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Thu, Jul 2, 2020 at 1:56 PM Mostafa Said <[email-masked]>
>>> wrote:
>>>
>>>> +Taqwa Ali <[email-masked]> Please check the inventory team
>>>> comment.
>>>>
>>>> On Thu, Jul 2, 2020 at 12:06 PM Mohammad Abdul Naser <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Team
>>>>>
>>>>> Please be informed that the same issue was addressed in previous cases.
>>>>>
>>>>> *"Re: Missing Item - 600856799// SKU:
>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5".*
>>>>> *"Re: 200298506 // MISSING PART"*
>>>>>
>>>>>  )As the SKU showing as a bundle in Netsuite but in LFS it's showing
>>>>> as a single item.
>>>>>
>>>>> Need to solve this system issue in order to avoid any future cases
>>>>>
>>>>> On Thu, Jul 2, 2020 at 11:56 AM Mostafa Said <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> +Mohammad Abdul Naser <[email-masked]> +Ashish Nair
>>>>>> <[email-masked]> i think it's the same case that the item
>>>>>> coming as bundle on NS and not on LFS right?
>>>>>>
>>>>>>
>>>>>> On Thu, Jul 2, 2020 at 11:42 AM Muhammad Habib <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Team,
>>>>>>> Sku :BNDL-MZ-TWIN-BB2 The second stroller is missing
>>>>>>> Please check for missing part.
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> Thanks & regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "Outbound.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJE%3Dw8FRuAjgBMKNyoU9nmHS6C5FgvXYR3j8ZdvN9Q6-xMLy_Q%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>
> --
>
> --

*Sara Ahmed*

Head of Technology

e: [email-masked] <[email-masked]> │ w: www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE