Subject: Re: Order # 100143772_1 /100143772_2
From: Mary Anne Agapito <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: "Raghu Nalloor (R3PL)" <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Taqwa Ali <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Sun, 5 Jul 2020 09:19:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please cancel the order - 100143772_2  and create the CRA.

The customer keeps on following up on her refund. We are unable to proceed
because of this.

We need an urgent update on this. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jun 27, 2020 at 11:15 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Please cancel and create the CRA
>
> There is an existing ticket  #1137915
> <https://mumzworldhelp.zendesk.com/agent/#/tickets/1137915> .  The
> customer keeps on asking for a refund. We are unable to proceed unless this
> part has been canceled.
>
> Awaiting your reply. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 13, 2020 at 1:07 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Zubair and Hussain,
>>
>> Please cancel this order  100143772_2, the first part has already been
>> canceled by the outbound team here.
>>
>>
>> @Hussain Firoz Miyagamwala <[email-masked]>  - please create the
>> CRA asap and advise when done. The customer keeps on following up and very
>> upset.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, Jun 3, 2020 at 10:20 AM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Please cancel the order
>>> SHIP TOفراس الخراري
>>> Road number 6
>>> second industrial
>>> Jubail
>>> Saudi Arabia Map
>>> SHIP AREA
>>> SHIP PHONE966544435996
>>>
>>> Regards
>>> Taqwa
>>>
>>