Subject: RE: Order #600904905 // Sku :FK-632-102 // Name :Globber - Trike - Explorer 4-In-1 New Red // Defective
From: "Meshach Emu Ekpere" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Mark Anthony Laraga'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>
Date: Sat, 4 Jul 2020 11:15:33 +0400
List-Id: <ccteam.mumzworld.com>

Dear Den mark,

We will send you the replacement for the defective item tomorrow. 

Kindly make the defective item ready for us to take back.

 

 

Best regards,

				

Meshach Emu Ekpere 

	First Kid Group

Inventory Controller

	T: +971 4 345 1722 <http://www.firstkidme.com/>   |  F: +971 4 345 1622  |  www.firstkidme.com 

 <mailto:[email-masked]> [email-masked]

	Office 802, Crystal Tower, Al Abraj Street, Business Bay

+971 52 993 5394

	P.O. Box: 92699 - DXB Dubai, United Arab Emirates

	

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From: Denmark A <[email-masked]> 
Sent: Saturday, July 4, 2020 11:10 AM
To: [email-masked]; Meshach Emu Ekpere <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Mark Anthony Laraga <[email-masked]>; Michael Rolle <[email-masked]>
Subject: Re: Order #600904905 // Sku :FK-632-102 // Name :Globber - Trike - Explorer 4-In-1 New Red // Defective

Dear Meshach, 

Please update. 

Regards, 

Den mark 

On Thu, Jul 2, 2020 at 9:55 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :It has a sound while riding. The front wheel rim is opened up in some part and cause that sound  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark